Director of Home Care & Residential Services - RN
Director of Home Care & Residential Services - RN
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Job Description
Director of Home Care & Residential Services - RN
Location: Columbus OH
Classification: Full-Time Exempt
Are you a proven leader with a passion for senior care and operational excellence
Join Visiting Angels Columbus West a top-rated home care agency as our Director of Home Care & Residential Services. This is a high-impact leadership opportunity to oversee agency operations and play a key role in launching a new 16-bed residential assisted living facility in 2025.
We are seeking a strategic compassionate professional who can lead a high-performing team ensure compliance and quality care and drive the growth of both our home care services and new residential program.
Why Join Visiting Angels Columbus West
- Purpose-Driven Work
Make a difference in the lives of seniors and their families by overseeing the delivery of personalized high-quality care. - Leadership Opportunity
Lead a growing team across two care modelshome care and residential assisted livingshaping the culture and systems from the ground up. - Collaborative Culture
Join a tenured and mission-aligned leadership team that values accountability innovation and relationship-based care. - Room to Grow
Contribute to long-term strategy drive operational improvements and be a key player in our next chapter of expansion.
Key Responsibilities
- Oversee all aspects of home care operations: staffing scheduling compliance client intake care management and client satisfaction
- Lead the development implementation and continuous improvement of caregiver training onboarding and retention strategies
- Manage and coach office staff Client Care Managers and caregivers; conduct performance evaluations and provide ongoing feedback
- Lead the planning licensing and operational launch of a new 16-bed residential assisted living home in 2025
- Monitor and report on Key Performance Indicators (KPIs) to ensure service quality financial performance and team engagement
- Ensure regulatory compliance across all services (home care and residential) including licensure inspections and standards of care
- Maintain strong relationships with clients families caregivers and community partners
- Manage financial performance including budget oversight billing payroll and vendor coordination
- Respond to on-call evening and weekend demands as part of a shared leadership rotation
Qualifications
- Bachelors degree in Business Administration Healthcare Management or a related field required
- Minimum 5 years of leadership experience in home care senior living hospice or a healthcare operations setting
- Proven track record in staff development compliance oversight and financial management
- Experience with scheduling platforms CRM/EMR systems and Microsoft Office
- Strong leadership presence high emotional intelligence and ability to manage change
- Clear and professional communication skills both written and verbal
- Ability to problem-solve think critically and make informed decisions
- Must have reliable transportation and be available to support the business outside standard office hours when needed
We Offer
- Competitive salary with performance-based bonus potential
- 401(k) retirement plan
- Paid time off and holidays
- Supportive leadership team and positive workplace culture
- A meaningful opportunity to lead a mission-driven organization and expand your impact in senior care
Required Experience:
Director
Employment Type
Full-Time
