Level 2 or 3 Network and Systems Support Manager
Level 2 or 3 Network and Systems Support Manager
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Salary Not Disclosed
1 Vacancy
Job Description
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
What this job involves
JLL is leading the commercial real estate industry in technology application and technology driven value creation for our clients. We are seeking a Digital Operations Technology Engineer to join our team. This critical role supports digital operations be overseeing the security stability and reliability of network and network connected systems supporting the real estate portfolio of a multinational client.
Your day to day:
- Develop and maintain documentation of information technology systems and applications and coordinate incorporation of documentation within applications.
- Assist in defining business requirements; assist in documenting business needs and identifying appropriate solutions to business problems.
- Conduct quality assurance reviews and/or new and existing software product evaluations.
- Collaboratively define and document functional and technical requirements and specifications business processes workflows and reporting outputs
- Participate in business-led change management processes
- Lead communication and alignment with business stakeholders on IT compliance and governance activities
- Troubleshoot connectivity issues at the network level for managed services: WAN LAN WLAN remote access routers firewalls and switches. Implement new Site-to-Site VPN & Client to Site VPN.
- Vet technology solutions provided by JLL or JLLs third party partners to ensure conformance with the clients governance requirements (security privacy data retention) and do not expose JLL or the customer to unacceptable risk.
- Assess technical solutions for risks and prescribe best practices that arise from legal privacy contractual and compliance obligations
Sound like you To apply you need:
Bachelors degree in Computer Science Information Technology or related field; Masters degree preferred
Minimum 5 years of experience in cloud infrastructure management preferably with AWS Azure or Google Cloud
Strong proficiency in at least one programming language (e.g. Python Java Go) and experience with infrastructure as code tools like Terraform
Demonstrated expertise in implementing and managing CI/CD pipelines containerization technologies (Docker Kubernetes) and monitoring solutions
Excellent problem-solving skills with the ability to troubleshoot complex technical issues in a fast-paced environment
Location:
On-site Cincinnati OHJob Tags:
If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
JLL Privacy Notice
Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Accepting applications on an ongoing basis until candidate identified.
Required Experience:
Manager
Employment Type
Full-Time
