Senior Engineer, Automation (24239)
Senior Engineer, Automation (24239)
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Job Description
Wyndham Hotels & Resortsis now seeking aSenior Engineer Automation to join our teaminSaint JohnNew Brunswick.
Why Wyndham
By joining Wyndham Hotels & Resorts you will play an integral role in our mission to make hotel travel possible for all. Youll be part of the largest hotel franchise company in the world where we strive to deliver the best value to our owners and guests. Most importantly youll be entrusted to live our unique Count on Me culture set by our core values of integrity accountability inclusive caring and fun. At Wyndham we provide all team members the opportunity to grow through best-in-class training and career development leadership training mentorship opportunities and educational support. Supporting our team members is a top priority which is why we offer competitive compensation and benefits vacation team member appreciation days workplace flexibility and much more. At Wyndham Hotels & Resorts we value and embrace a culture of diversity equity and inclusion that supports team members of all backgrounds and experiences. We cant wait to welcome you!
The Role
This position will be responsible for the design development and support of Automation Services within Wyndhams Digital Employee Experience and Automation group. The position will deliver end-to-end solutions using Robotic Process Automation tools (Power Automate) Smartsheet and other platforms to support business functions. This role will collaborate closely with business leads to document requirements translate to design and develop automation to increase efficiency in different areas and reduce manual work where possible for business processes across systems in Sales CRM Finance and the Office suite of position maintains close working relationships with other DEX team members and the automation team to ensure stability availability and the use of best-in-class products. The role requires the ability to be available on call 24/7 as needed for major system outages to troubleshoot and resolve issues as quickly as possible by working with vendors and internal teams to reduce impact of issues and tickets on end users.
What youll do
- Develop and maintain requirements and technical design documentation (TDD) for automation processes.
- Design develop and implement automation solutions using Microsoft Power Platform (Power Automate Power Platforms Power BI) Smartsheet and other automation tools.
- Ensure automation solutions are scalable secure and aligned with best practices.
- Troubleshoot and resolve automation issues ensuring minimal business disruption.
- Complywith and helpto enforce design and coding standards policies and procedures set by Wyndham Automation CoE.
- Work collaboratively with internal IT and business teams during the product testing and UAT phases to fix assigned bugs with quality.
- Report status issues and risks to senior management on a regular basis.
- Integrate automation solutions with enterprise applications such as Salesforce MS Office Oracle EBS Smartsheet and other business-critical systems.
Youll be successful if you have
- Experience working in a complex IT system environment preferably in the services sector.
- Ability to think outside the boxwhen needed to solve problems resolve tickets and build enhancements.
- Take responsibility for support and maintenance activities including tracking work estimation stakeholder management and ensuring platform administration and stability.
- Technical Proficiency
- Problem-Solving Skills
- Communication Skills
- Analytical Skills
- Solution Execution
- Code Development
- Ability to prioritize workload.
- Understanding the importance of adherence to policy and procedure especially as they pertainto security.
Required Qualifications/Experience
- Bachelors degree in Computer Science Information Technology or a related field.
- 5 years of experience in automation development and integration.
- Strong expertise in Microsoft Power Platform (Power AutomateAutomation Anywhere Power BI).
- Hands-on experience with Smartsheet automation capabilities including API integrations.
- Experience integrating automation solutions with Salesforce Oracle MS Office and other enterprise applications.
- Proficiency in scripting and low-code/no-code development methodologies.
- Solid understanding of data flow process automation and workflow optimization.
- Strong problem-solving skills with the ability to troubleshoot and resolve complex technical issues.
- Excellent communication skills and the ability to work effectively with cross-functional teams.
- Strong attention to detail and demonstratea customer-centric approach.
- Experience with product support maintenance SLA measurement and reporting metrics to monitor and improve.
- Ability to work independently and collaboratively in a fast-paced environment.
COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the worlds largest hotel franchising company by the number of properties with approximately 9200 hotels across over 95 countries on six continents. Through our network of approximately 872000 rooms appealing to the everyday traveler Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany N.J. with offices around the world in London Shanghai Buenos Aires Dubai and more Wyndham employs more than 2000 corporate team members worldwide who are dedicated to the Companys mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brandsthink household names like Wyndham La Quinta Ramada Days Inn and Super 8Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture commitment to flexibility and core values of Integrity Accountability Inclusivity Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.
Job Location: Saint John180 Crown StreetSaint JohnNew Brunswick NA
Employment Status: Full-time
Required Experience:
Senior IC
Employment Type
Full-Time
