Team Service Manager
Team Service Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Our MotorcycleService Writers excel in bolstering service department business through expertly recommending and selling essential service to customers while prioritizing exceptional customer service and fostering long-term client relationships that strengthen our Believe in Nice culture.
Motorcycle Service Writers Compensation and Benefits:
Motorcycle Service Writers Competitive Salary:$22 per hour plus bonuses on parts and labor sold each month.
Generous Paid Time Off (PTO):We prioritize work-life balance offering industry-leading PTO. New full-time employees accrue 4 hours per pay period totaling approximately 96 hours in the first year with increases over time.
Comprehensive Benefits Package: Hannah Motor Company provides extensive health benefits starting the first month after 60 days of employment. Options include medical dental vision Health Savings and Flexible Spending accounts life insurance and short- and long-term disability alongside a robust 401(k) plan for retirement planning.
Paid Holidays: Hannah Motor Company offers 5 paid holidays per year to the Motorcycle Service Advisors/Writers subject to completion of the introductory period and other eligibility requirements as per company policy.
Motorcycle Service Advisor/Writer Responsibilities:
- Greets customers in a timely friendly manner and obtains motorcycle information.
- Refers to service history inspects motorcycle and recommends additional needed service.
- Provides a complete and accurate written cost estimate for labor and parts.
- Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed.
- Reviews repair orders to ensure that work is completed and additional work and authorizationisnoted. Closes repair order as appropriate.
- Explains completed work and all charges to customers.
- Maintains high customer satisfaction standards.
Motorcycle Service Advisor/Writer Qualifications:
- Ability to read and comprehend instructions and information.
- Excellent communication and time management skills.
- Ability to multi-task and prioritize.
- Physical ability to use computer hardware/software.
- Team player with a positive attitude and ability to collaborate in a team-oriented process.
- Must maintain clean driving record and be insurable with company insurance.
At Dick Hannah Dealerships our Core Values are summed up in four words: Family Integrity Respect and Purpose. Were a family-run business thats been around since 1949 but keep our focus on the future and innovation. The Hannah family is passionate about how our business is run and treating our employees just as well as our customers. Every day. We truly care for our employees and sincerely appreciate everyones day-to-day contributions.
Dick Hannah Dealerships. Believe in nice.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Manager
Employment Type
Full-Time
