IT Systems Analyst (Laboratory)

Do you want to work at one of the Top 100 Hospitals in the nation We are guided by our values of Love and Excellence and are passionate about delivering health not just health care. Come join us at ChristianaCare!

ChristianaCare with Hospitals in Wilmington and Newark DE as well as Elkton MD is one of the largest health care providers in the Mid-Atlantic Region. Named one of Americas Best Hospitals by U.S. News & World Report we have an excess of 1100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital Wilmington Hospital our Ambulatory Services and HomeHealth have all received ANCC Magnet Recognition.

ChristianaCare Offers:

• Medical Dental Vision Life Insurance etc.
• Two retirement planning offerings including 403(b) with company contributions.
• Generous paid time off with annual roll-over and opportunities to cash out.
• 12-week paid parental leave
• Tuition assistance
• Incredible Work/Life benefits including annual membership to access to backup care services for dependents through retirement planning services financial coaching fitness and wellness reimbursement and great discounts through several vendors for hotels rental cars theme parks shows sporting events movie tickets and much more!

Primary Function:

The Systems Analyst is responsible for providing technical production support and system administration to ensure optimum system performance and resolution of technical issues that impact the utilization of applications/systems throughout the enterprise specific to Laboratory Information Systems. The Systems Analyst provides technical expertise in defining developing workflow implementing testing and supporting solutions for business/clinical applications at Christiana Care related to the Laboratory operations.

The position will be responsible for maintaining computer systems in support of the Laboratory Middleware Laboratory instrumentation connectivity Blood Bank Information system Digital Pathology System Point of Care Testing and the Outreach areas as well as the design of information systems solutions to help these areas operate optimally. Support of legacy Laboratory Information System (SCC Soft Computer)

Duties:

• Application support for multiple software applications identifying and resolving application issues effectively and in a timely manner.
• Work with HL7 Interface design and documentation (Cloverleaf/Bridges).
• Instrument middleware and interface design and documentation with a variety of laboratory instruments and analyzers.
• Analyzes computing needs in the department and configures current applications or develops new applications to support them. Incorporates feedback from the appropriate departmental personnel as applications are configured or developed.
• Seeks input from other Christiana Care technical resources and/or vendor input to resolve application issues when appropriate.
• Develops expertise in the applications used in the supported departments. Becomes knowledgeable regarding the departmental work processes and the overall IS environment. Uses this knowledge to ensure that systems operation contributes to optimization of work processes and patient care.
• Participates in an on call rotation responding to support calls in a timely manner
• Provides input into or may lead the development of milestones deliverables project plans and timelines to assure that technical tasks/aspects are addressed.
• Participates in the preparation and execution of test plans and test scripts including reiterations as necessary. Ensures that results are documented and feedback is provided to responsible parties. Ensures that the application is adequately tested and all high priority issues are resolved or worked around in a satisfactory manner before the system begins production operations.
• Creates and maintains thorough electronic documentation regarding software applications and technical environment.
• Support the key software systems used by the Christiana Care Laboratory: SCC Soft Computer (SoftLIS) Data Innovations Instrument Manager (Lab Middleware) Abbott Middleware (AMS) Telcor AccuChek iStat Sysmex Caresphere and BloodTrack.

Requirements:

• Minimum bachelors degree in computer science engineering or business administration or closely related field or commensurate academic & work experience
• 2 - 3 years of experience working with EHR platforms
• Experience with HL7
• Experience in a Cerner PowerChart EPIC and/or Soft Computer environment is desirable.
• Experience supporting Laboratory systems and Blood Bank Systems in a hospital or a healthcare environment is desirable.
• High School diploma with 5 years of related experience may be considered in lieu of bachelors degree.

Christiana Care Health System is an equal opportunity employer firmly committed to prohibiting discrimination whose staff is reflective of its community and considers qualified applicants for open positions without regard to race color sex religion national origin sexual orientation genetic information gender identity or expression age veteran status disability pregnancy citizenship status or any other characteristic protected under applicable federal state or local law.