Home-Based Data Entry & Typing Operations Associate

Position Overview

Are you detail-oriented organized and eager to help clients succeed Our Home-Based Data Entry & Typing Operations Associate role is perfect for someone who loves accuracy and communication in equal measure. Youll split your time between inputting numeric data into our systems and transforming client audio into clean final documents. Youll also be the glue between clients and our specialized teams. Whether you commit to 2530 hours per week (part-time) or 3540 hours per week (full-time) you choose the hours that suit your life and work style.

Core Responsibilities

Numeric Data Entry:

Input transactional records (purchase orders shipping manifests billing logs) into our central database.

Verify data integrity by cross-checking source documents.

Transcription Tasks:

Convert client audio (interviews lectures focus groups) into written transcripts following established style guidelines.

Edit transcripts for grammar punctuation and formatting before final delivery.

Client Onboarding & Briefing:

Facilitate 15- to 20-minute video or chat sessions to capture project scope specific formatting rules and turnaround times.

Document client preferences in our CRM so everyone has the same reference.

Workflow Management:

Use Trello Jira or to assign tasks to data entry specialists and typists.

Monitor project milestones send reminders and ensure deliverables meet deadlines.

Quality Assurance & Review:

Perform second-level checks on spreadsheets and transcripts. Utilize checklists to confirm at least 98 percent accuracy (we aim for 99 percent).

Flag recurring errors or client feedback then share insights with the team to improve processes.

Reporting & Client Updates:

Produce concise weekly status summaries that outline completed tasks upcoming deadlines and any potential roadblocks.

Schedule brief check-ins with clients after milestone deliveries to gather feedback.

Process Documentation & Training:

Write straightforward SOPs (standard operating procedures) that detail each step of data entry and transcription workflows.

Create short how-to videos or slide decks to onboard new hires or cross-train colleagues.

Desired Qualifications

High school diploma required; associate degree or relevant certificate (office administration business technology) a plus.

At least one year of hands-on experience in data entry and/or transcription whether professionally or through internships/projects.

Strong verbal and written communication skills; youre comfortable leading virtual client sessions.

Working knowledge of Microsoft Excel Google Sheets and basic audio software (e.g. Express Scribe).

Ability to juggle multiple tasks set priorities and keep clients informed.

Dependable home workspace with a stable internet connection and minimal background noise.

What Youll Gain

Entry-Mid Level Friendly: Well train you on our tools and processes. As long as youre a quick learner who values accuracy youll thrive.

Direct Client Impact: Youll be the first point of contact for clients. Your professionalism and responsiveness will help build long-lasting relationships.

Flexible Work Hours: Pick the hours that work for youearly mornings late nights or a combination.

Collaborative Culture: Join a supportive remote team that shares tips celebrates milestones and grows together.

Career Advancement: Proven performers can advance to roles like Data Operations Coordinator Senior Transcription Specialist or Client Services Representative.

Compensation & Perks

Hourly Pay: $16$20 per hour for entry-level; $20$26 per hour for those with more robust experience.

Incentives: Quarterly Client Kudos bonuses earn up to 5 percent of your quarterly earnings based on positive client feedback.

Time Off: 8 PTO days in year one increasing by two days per year of service plus 7 paid holidays.

Skill Development: $300 annual stipend for online courses certifications or professional events. Plus optional monthly coffee chat budgets if you attend a virtual networking session or workshop.

Team Bonding: Monthly theme-based virtual hangouts (quiz nights movie watch-alongs DIY craft sessions) and an annual (optional) regional meetup if youre able to travel.

Ready to Join Us

If you love working with numbers have a knack for typing and enjoy supporting clients through every step wed love to see your application. Please send your resume and a brief paragraph describing a time when you handled two different types of tasks at once bonus points if it involved data entry and transcription. We look forward to hearing from you!