IT Field Service Engineer
IT Field Service Engineer
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$ 60000 - 70000
1 Vacancy
Job Description
Netsurits mission is to Support the dreams of the doers. For Netsurit this means helping employees achieve their personal dreams and ambitions while they free up our customers to meet their broader business goals by taking the burden of day-to-day IT operations off their shoulders. Whats your dream Join the Netsurit Team and enjoy a culture where each employee is encouraged to dream and work on their dreams!
Title: IT Field Service Engineer (Level II MSP Experience Required)
AKA: IT Field Service Engineer
Location: North Jersey / New York Metro
Regional Office: Kenilworth NJ
Work Type: Hybrid (Field Office)
As a IT Field Service Engineer (Field) you will be responsible for implementing and troubleshooting various technologies in our fast-growing consulting firm. Work will be done on-site at client locations
in-office technical configuration and at times can be remote for customer locations in the NJ / NY Metro area.
PLEASE NOTE THAT THIS ROLE WILL REQUIRE TRAVELLING TO OUR CLIENTS
Key Responsibilities:
- Provide technical services to our clients based in the New Jersey/New York metro markets
- Research technically sound solutions to small and medium business technology environments
- Utilize monitoring tools and services to support our client base
- Provide outstanding customer service with direct interaction with the client base
- Document project and support calls with clear and concise communications
- Set up system and network architecture for new and current business clients
- Install multi-vendor hardware technologies in Server SAN LAN WAN VPN
- Monitor Disaster Recovery and Business Continuity solutions
Basic Skill Proficiencies Required in the following technologies:
- Active Directory / Group Policy configuration troubleshooting and maintenance
- Prior Managed Services (MSP) experience required.
- Microsoft Azure
- Intune Android and IOS knowledge
- Virtualization experience with VMWare / Hyper-VISCSI LAN/WAN WiFi Firewall and Routing knowledge
- Windows Server OS experience with install troubleshooting management and maintenance
- Basic Linux a plus but not required.
Requirements:
- High School Diploma or equivalent required; Some college preferred.
- 5 years of experience serving IT support needs required; prior MSP experience is required.
- Prior experience with Microsoft 365 experience and Teams required.
- Strong Windows Desktop experience installation and troubleshooting.
- Mac experience preferred.
- Ability and comfortable working directly with clients
- Excellent documentation skills required.
- Ability to write technical processes and perform technical duties
- Licensed and own a vehicle willing to travel within the NJ/NY Metro area-
- Advanced understanding of IP DNS and the OSI model
- Knowledge of current and previous technologies
- Solid communicator with excellent professional client skills
- Key Certifications in the Industry
- Exceptional problem-solving skills
This is a career-oriented position with excellent benefits package 401k with company matching program travel reimbursement and excellent holiday/paid time off program. Join us and come be a part of this hyper-growth company!
About Us:
At Netsurit we believe that dreams are more than just wishes theyre goals with a plan. Whether its advancing your career learning a new skill or achieving personal milestones were here to help you turn your aspirations into reality.
When you join Netsurit you become part of a team that values ambition nurtures growth and celebrates achievements both big and small. We believe that when our people thrive so does our business.
Why Choose Netsurit
- Dream-Driven Culture: Be part of a workplace where your goals are valued and your growth is a priority.
- Award-Winning Recognition: Ranked #305 on Inc. 5000s list of Americas Fastest-Growing Private Companies and honored as the 2024 Global MSP501 Winner among the Top 500 Managed Service Providers worldwide.
- Global Leader in IT Solutions: With 27 years of excellence we provide managed services robust cybersecurity advanced AI and strategic insights to over 600 businesses.
- Impactful Work: Help businesses thrive by ensuring their critical applications and infrastructure remain secure resilient and always on.
What We Offer:
- Supportive Environment: A culture that listens learns and uplifts each team member.
- Growth Opportunities: Access to career development mentorship and learning programs.
- Personal Development: Encouragement to pursue your passions and achieve your dreams inside and outside of work.
If youre ready to turn your dreams into reality while contributing to a company with a strong vision and proven success wed love to hear from you. At Netsurit your dreams matter lets build your future together!
A Note to Third Parties: Principals only. Recruiters please dont contact this job poster. Please do NOT contact us with unsolicited services or offer
This is a career-oriented position with excellent benefits package 401k with company matching program and excellent holiday/paid time off program. Join us and come be a part of this hyper-growth company!
Employment Type
Full Time
