About BlaBlaCar
BlaBlaCar is the worlds leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices 30% working fully remotely.
Your Mission
We are looking for an account manager B2B intern to join the Account/Ops B2B Team at BlaBlaCar Daily. Their mission is to support our clients in the implementation of our solution the growth of carpooling journeys and the sustainability of BlaBlaCar Daily as a transport solution for the region. You will be reporting to the B2B Communication Manager and working with a team of 9 people.
Your responsibilities
Manage BtoB customer relations as part of our partnerships: in a one to many perspective you will address welcome messages from our corporate customers and reply to our accounts questions in a quick & accurate manner
Listen to their needs and questions and help them to understand the reports
Ensure that our Salesforce database of clients B(2G)B2 is well set up
Identify suggestions frequently made to the B2B customer service department and suggest improvements to your manager & communication manager.
Your qualifications
Organization skills
Prioritization skills
Rigorous
Full working proficiency in French and English
Thriving in a collaborative fast-growing and innovative environment
Ability to take ownership aligned with business priorities
Nice to have:
Experience with Salesforce
What we have to offer
Hybrid working mode
One holiday per month
Local meal plan policy (Swile card)
50% transportation paid (Forfait Mobilit Durable)
Free unlimited carpooling & bus rides
Personal growth via trainings mentorship and internal mobility programs
Regular team building events
Mental health support through 1 day off per year to test our product
1 day per year for social engagements with non-profits
Interested in joining the ride
a fully remote exercise to evaluate your technical skills
Our hiring process lasts on average 25-30 days offers usually come within 48 hours.
BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you dont meet 100% of the qualifications outlined above tell us why youd still be a great fit for this role in your application.
Having an internship agreement from your school or university is mandatory. We wont be able to proceed with your application otherwise.