DescriptionYou willmanageof a team of investigatorsresponsible for the review and investigation of potentially suspicious activity from various lines of businesses (LOB) supported by Consumer & Community Banking (CCB) Fraud Compliance Operations & Investigations. The team will be responsible for the investigation of referrals documenting and researching in the Banks case management and other proprietary and confidential systems making reportingdecisions in accordance to established bank policy and regulatory requirements and filing SuspiciousActivity Reports (SAR)as needed.
Job Responsibilities:
- Ensure complete understanding of fraud issues in their areas of responsibility to ensure high quality work product and adapts to the changing fraud and control environment.
- Recognizes opportunities for addressing fraud issues risks and exposures and influences line of business senior leadership to engender action and take responsibility for implementing controls to mitigate risk.
- Advises business partners on issues of suspected fraud and provides counsel on business issues that have fraud and risk implications.
- Will come in contact with highly sensitive and confidential information.
- Interfaces with various LOB referring units as well as interacts with other Investigative teams to include the Anti-Money Launderingand Internal Investigations teams.
- Possess advanced understanding and knowledge of the regulatory guidance and requirements for investigations and SAR completion.
- Participate in departmental projects as assigned.
Required qualifications capabilities and skills:
- 5 years investigations experience or role that requires research and investigative skills
- 3 years of management or supervisory experience
- Strong investigative skills proven judgment and problem-resolution skills
- Excellent written and verbal communication skills
Preferred qualifications capabilities and skills:
- Bachelors degree preferred
- Experience in filing Suspicious Activity Reports
- Previous experience with internal applications such as Customer Assist or EVI(Enterprise Image Viewer)