PT Quality Assurance Associate (408054)

A great career opportunity

Ahold Delhaize USA a division of Netherlands-based Ahold Delhaize is the parent company for Ahold Delhaizes U.S. companies including its local brands Food Lion Giant Food The GIANT Company Hannaford and Stop & Shop and the U.S. services companies Retail Business Services Peapod Digital Labs and ADUSA Supply Chain. When considered together the local brands of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation operating more than 2000 stores and distribution centers across more than 20 states and serving millions of customers each week through a uniquely local omnichannel experience. The Ahold Delhaize USA company team includes just over 100 associates across all East Coast office locations.

PRIMARY PURPOSE

Provide our customers with a clean safe inviting place to shop by maintaining standards in accordance with the standard practice manual. Minimize shrink through proper utilization of standard practice.

DUTIES AND RESPONSIBILITIES

Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast friendly and accurate customer service to create a positive shopping experience
Courteous and helpful to other associates
Sweep and clean floors on nights with no scheduled vendor services
Weekly cleaning of Produce Market and Deli Departments
Clean and organize the store mop room
Find more efficient ways to do the job and seek to reduce costs and improve labor productivity
Follow QA daily check list and sanitation standards set by Food Lion
Follow current Standard Practices regarding cleanup of Hazardous Waste product
Maintain a complete understanding of and adherence to company guidelines policies and standard practice
Understand and follow Food Safety and Workplace Safety guidelines and procedures
Observe and correct all unsafe conditions that could cause associate or customer accidents
Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
Ensure compliance with local state and federal regulations
Wear the Food Lion uniform complete with name badge when on duty has a neat and clean appearance while adhering to the Food Lion dress code
Successfully complete Computer Based Training (CBT) Training Packet and Training Aid courses
Perform all other duties as assigned

QUALIFICATIONS

High school graduate or equivalent preferred
Excellent interpersonal organizational communication and customer service skills
Ability and willingness to learn multiple tasks and technical requirements of the job
Ability to use technical information to solve problems
Must meet minimum age requirements to perform specific job functions
Must be able to meet the physical requirements of the position with or without reasonable accommodations

PHYSICAL REQUIREMENTS

Ability to use computers and other communication systems required to perform job functions
Perform repetitive hand and arm motions
Bend and lift products weighing up to 15 lbs. continuously 25 lbs. frequently and 50 lbs. on occasion
Pull or push up to 75 lbs. on occasion
Stand 100% of the time frequently walking short distances
Be able to handle a variety of substances associated with cleaning and packaging materials fresh fruits vegetables house plants/flowers and household cleaners
Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register lottery machine (where applicable) scanner computer and calculator
Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
Meet established volume activity standards for the position
Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
Have sufficient visual ability to check ID cards checks invoices and other written documents

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including pregnancy childbirth and related conditions) national origin age disability sexual orientation veteran status gender identity or gender expression or any other characteristic protected by law.

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PRIMARY PURPOSE

Provide our customers with a clean safe inviting place to shop by maintaining standards in accordance with the standard practice manual. Minimize shrink through proper utilization of standard practice.

DUTIES AND RESPONSIBILITIES

Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast friendly and accurate customer service to create a positive shopping experience
Courteous and helpful to other associates
Sweep and clean floors on nights with no scheduled vendor services
Weekly cleaning of Produce Market and Deli Departments
Clean and organize the store mop room
Find more efficient ways to do the job and seek to reduce costs and improve labor productivity
Follow QA daily check list and sanitation standards set by Food Lion
Follow current Standard Practices regarding cleanup of Hazardous Waste product
Maintain a complete understanding of and adherence to company guidelines policies and standard practice
Understand and follow Food Safety and Workplace Safety guidelines and procedures
Observe and correct all unsafe conditions that could cause associate or customer accidents
Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
Ensure compliance with local state and federal regulations
Wear the Food Lion uniform complete with name badge when on duty has a neat and clean appearance while adhering to the Food Lion dress code
Successfully complete Computer Based Training (CBT) Training Packet and Training Aid courses
Perform all other duties as assigned

QUALIFICATIONS

High school graduate or equivalent preferred
Excellent interpersonal organizational communication and customer service skills
Ability and willingness to learn multiple tasks and technical requirements of the job
Ability to use technical information to solve problems
Must meet minimum age requirements to perform specific job functions
Must be able to meet the physical requirements of the position with or without reasonable accommodations

PHYSICAL REQUIREMENTS

Ability to use computers and other communication systems required to perform job functions
Perform repetitive hand and arm motions
Bend and lift products weighing up to 15 lbs. continuously 25 lbs. frequently and 50 lbs. on occasion
Pull or push up to 75 lbs. on occasion
Stand 100% of the time frequently walking short distances
Be able to handle a variety of substances associated with cleaning and packaging materials fresh fruits vegetables house plants/flowers and household cleaners
Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register lottery machine (where applicable) scanner computer and calculator
Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
Meet established volume activity standards for the position
Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
Have sufficient visual ability to check ID cards checks invoices and other written documents

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including pregnancy childbirth and related conditions) national origin age disability sexual orientation veteran status gender identity or gender expression or any other characteristic protected by law.

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Under the Federal Transparency in Coverage rule group health plans are required to make publicly available machine-readable files that include in-network rates and out-of-network allowed amounts and billed charges. Click the link to view the in-network rates and out-of-network allowed amounts and billed charges for health benefits offered by Food Lion.

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including pregnancy childbirth and related conditions) national origin age disability sexual orientation veteran status gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process please contact our Recruiting Department at

Under the Federal Transparency in Coverage rule group health plans are required to make publicly available machine-readable files that include in-network rates and out-of-network allowed amounts and billed charges. Click the link to view the in-network rates and out-of-network allowed amounts and billed charges for health benefits offered by Food Lion.

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including pregnancy childbirth and related conditions) national origin age disability sexual orientation veteran status gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process please contact our Recruiting Department at

At Ahold Delhaize USA we embrace and celebrate diversity. Our employees and prospective employees are treated with fairness respect and dignity. We provide an equal opportunity workplace committed to hiring training compensating and promoting persons based on their talents and abilities and without regard to race religion color national origin gender sexual orientation age family status veteran status disability status or any other applicable characteristics protected by law.