Clinical Access Operations Analyst - Intermediate

Type of Position:

Job Type:

Institution Name:

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education research and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical Dental and Vision plans available for qualifying staff and family
• Holiday Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position please click theApply link/button.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Departments Website:

Summary of Job Duties:

Qualifications:

Minimum Qualifications:

• Bachelors Degree in Engineering Data Analytics Data Science Business Math Computer Science or similar
• Minimum three (3) years of experience documenting business or operational needs scrubbing large datasets and producing insightful reports.
• Epic Cogito certification (or within the first year of employment)
• Knowledge of Microsoft Excel. Experience with Excel Pivot Tables. Highly detail-oriented and thorough. Self-motivated problem-solving.

Preferred Qualifications:

• Masters Degree in Engineering Data Analytics Data Science Business Math Computer Science or similar
• Minimum five (5) years of experience documenting business or operational needs scrubbing large datasets and producing insightful reports. Minimum (1) year experience with hospital patient scheduling patient flow or healthcare-related data. Experience with a variety of reporting tools/platforms.
• Proficient with Microsoft Excel including Pivot Tables Tables Charts VBA Power Query and Conditional Formatting. Experience loading data and building reports with Microsoft Power BI platform. Experience with Microsoft PowerPoint. Experience managing databases columns and data-auditing processes. Knowledge of Epic EHR Cogito module including Reporting Workbench Clarity SlicerDicer and Radar Dashboards. Knowledge of Epic EHR Cadence or Grand Central modules. Strong data presentation abilities.

Additional Information:

Additional Information:

90%: Reporting and Analytics

Use of Systems: Performs concurrent and retrospective electronic data collection from clinical and operational databases including chart review of the electronic health record. Studies appropriate people-driven workflows to understand the current state of processes and associated data. Collects aggregates audits and analyzes data from multiple internal and external sources to drive insights into operational performance.

Data Analysis: Analyzes clinical and operational data develops summary reports/recommendations control charts/graphs trends outcomes and identifies opportunities for improvement. In addition collaborates with team members and supports recommendations with data and judgment. Produces actionable reports that show key performance indicators identifies areas of improvement within current operations and displays root cause analysis of problems. Uses analytics and metrics to improve processes identify risks and provides data-driven forecasts. Analyzes data sets and trends for anomalies outliers trend changes and opportunities. Assists with special projects as requested by various internal departments. Identifies and troubleshoots data quality issues and works with stakeholders to implement solutions. Manages multiple projects and ensures timely completion while setting and overseeing stakeholder expectations. Ensures compliance with data privacy and security regulations. Creates ad-hoc queries and reports. Develops test plans and performs required testing to assure the functionality and integrity of reporting solutions.

Collaboration and Communication: Supports and facilitates quality improvement initiatives in collaboration with leadership and other stakeholders throughout the organization. Communicates findings and insight to stakeholders and provides strategy recommendations for optimizing operational performance. Collaborates with clinical and operational leaders and teams to identify opportunities for improvement by analyzing data with the goal of enhancing patient care and outcomes.

Other duties as assigned.

Salary Information:

Required Documents to Apply:

Special Instructions to Applicants:

This position is subject to pre-employment screening (criminal background drug testing and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:

Frequent Physical Activity:

Occasional Physical Activity:

Benefits Eligible: