Medical Receptionist
Medical Receptionist
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USD 18 - 22
1 Vacancy
Job Description
Family Care of South Windsor is seeking an experienced Front Desk Receptionist.
40 hours per week - M T W Th F 8:45-5:15pm. Must be willing to travel to second office location in Avon CT.
Must have the ability to handle administrative duties that will include but are not limited to answering phones making appointments distributing forms and paperwork to patients medical record releases checking patients in and out ensure the required fields are completed properly collect co-pays collect identification and insurance information and obtain prior authorizations.
Essential functions and basic duties. (This list may not include all of the essential functions and duties assigned.)
Verify patient information records medical history confirming purpose of visit.
Collections including co-payments and balances. Reconciles monies daily.
Keeps supplies ready by inventory stock. Request supplies as needed and verify receipts.
Schedule appointments internal and external as well as obtaining prior authorizations pre-certifications and/or internal and insurance referrals when appropriate including medications.
Medical Records. Complete release of information requests in a timely manner following billing protocol when applicable.
Answer telephone phone calls and route detailed messages to the physician when applicable. Follow through to resolution.
Maintains cleanliness of reception area and personal space.
Interacts with vendors staff physicians and visitors in ways that demonstrate caring and reflects professional behavior.
Performs some general office duties such as but not limited to completing insurance forms and scanning documents into EMR system if necessary.
Performs related work assignments and special projects as assigned in the allotted time frame and reports any delays.
Attends and participates in office meetings as scheduled.
Stays informed of all changes in the healthcare industry and shares these changes with supervisor and other office personnel.
Follows COVID policies.
Complies with PCMH policies.
Complies with all HIPAA policies and procedures ensuring confidentiality and patient privacy.
Complies with OSHA rules and regulations.
Complies to all company policies and office procedures.
We offer a full package of benefits including medical voluntary dental vision short and long-term disability life insurance. We also offer 401k Profit sharing and PTO/sick pay.
Requirements:
- COVID-19 Vaccination- Must be fully vaccinated and provide proof of vaccination prior to hire date.
- Demonstrate written verbal and interpersonal skills.
- Athena experience a plus.
- Excellent organizational and time management skills.
- High school diploma or GED.
Employment Type
Full-Time
