Senior Technical Consultant - ECM (OpenText) (1275)
Senior Technical Consultant - ECM (OpenText) (1275)
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Job Description
What youll be doing
The ECM Technical Consultant is an experienced and customer-focused professional with a strong background in Enterprise Information Management (EIM) solutions specifically within the OpenText suite. The ideal candidate will have hands-on experience in the design implementation and support of OpenTexts Extended ECM platform as well as awareness of other ECM products such as OpenText Content Manager (Micro Focus) OpenText Documentum or Objective.
You will have a proven track record working in a professional services environment delivering high-quality solutions that meet and exceed client expectations. Strong communication skills both written and verbal are essential along with the ability to collaborate effectively within team and project settings.
Duties and responsibilities include:
Design configure and implement OpenText Enterprise Information Management solutions with a focus on Extended ECM and related ECM platforms ensuring alignment with client requirements and industry best practices.
Provide expert-level support for deployed solutions resolving issues promptly and ensuring minimal disruption to client operations.
Build and maintain strong client relationships by understanding their business needs delivering tailored solutions and providing exceptional customer service throughout the project lifecycle.
Collaborate with internal teams and stakeholders to deliver high-quality project outcomes on time and within scope contributing to all phases of project delivery including planning execution testing and handover.
Produce clear and comprehensive technical documentation solution designs and client communications. Ensure stakeholders are informed of progress risks and outcomes.
What will make you successful in this role
Minimum of 5-10 years experience with OpenText Extended ECM Platform demonstrating practical experience of the following products:
o OpenText Extended ECM for Microsoft 365
o OpenText Extended ECM for SAP
o OpenText Extended ECM for Engineering
o OpenText Extended ECM for SAP SuccessFactors
o OpenText Extended ECM for Salesforce
o OpenText Content Server
o OpenText Archive Server
o OpenText WebReports
o AnswerModules Suite
o SAP and SuccessFactors
o Workflows
Excellent analytical and problem-solving skills
Proficiency in Microsoft software including SQL Server Windows Server and Office
Basic understanding of network infrastructure technologies
Demonstrated capabilities designing new products and leading programming team to deliver
Ability to work both independently and as part of a team
Excellent customer service written and verbal communication skills
Requirement gathering and specification planning
Understanding of change and release management
Why is this an exciting opportunity
Atturra is one of the fastest growing ASX-listed advisory and IT solutions companies in Australia giving you a strong foundation to fulfil your career ambitions.
We currently have 1100 professionals working across Australia New Zealand Singapore and Hong Kong who are using innovation to lead the way.
This is your chance to make an impact. Come and join our talented and creative team of change makers to redefine the future through technology.
The Data & Integration business unit helps clients unlock the full potential of data by integrating systems and applications enabling digital transformation through our comprehensive on-premises hybrid and cloud integration solutions. We specialise in Boomi Smartsheet and OpenText.
What our people say:
We are working towards a very bright future.
Its a company with vision and a promising future.
Why youll love working here
Culture of possibility
At Atturra we embrace innovation within our teams fostering an environment of possibility and growth. We believe in creating a supportive and welcoming culture where everyone is encouraged to achieve success through collaboration continuous learning and smart work practices.
A strong set of company values
Our culture is reflected by our employees who demonstrate camaraderie innovation dedication respect and excellence in everything they do. These traits have become integral to the way we do business and are the values we strive for.
Valuable employee benefits
Employee benefits recognition and wellbeing platform
Career growth via succession planning internal promotions and mentorship opportunities
Ongoing investment in professional development through industry and technology certifications and study assistance
Mental health support through our Employee Assistance Program
Support for family and caring responsibilities including paid parental leave
Employee referral program with monetary incentives offered
Commitment to supporting Australias veterans
Atturra is proud to be recognised as a Veteran Friendly Employer by the Department of Veterans Affairs Veteran Employment Commitment (VEC) and is committed to supporting Australias veteran community. We aim to enhance the employment experience for veterans by improving recruitment support retention and leadership opportunities to ensure they have a meaningful and impactful career with us.
What our people say:
Atturra has a great working environment and management are very supportive of their staff. We celebrate success and have fun while working hard.
How to apply
Careers Atturra
Agencies/Headhunters:
We got this covered. Our Talent Acquisition team is working on our hiring demands and will reach out should we need extra support. Atturra only accepts referrals from agencies on our official supplier list via Agency Portal. Agencies are required to go through our procurement process have an approved fee agreement and be invited to participate in hiring for a job opening by the Atturra Talent Acquisition team. Any profiles or referrals submitted outside of this process will be deemed invalid. We request that you do not contact Atturra employees outside of the Talent Acquisition team for any hiring-related queries. To become an official supplier send an expression of interest via
Atturra is committed to addressing the digital skills gap and advocating for diversity and inclusion. We encourage applications from all individuals regardless of Veteran or service status gender LGBTQI identity ethnicity religion physical ability or age.
Required Experience:
Senior IC
Employment Type
Full Time
