Virtual Medical Assistant (Lead Role â U.S. Based Only)
Virtual Medical Assistant (Lead Role â U.S. Based Only)
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Job Description
Virtual Medical Assistant (Lead Role U.S. Based Only)
Location: Remote (U.S. Residents Only)
Employment Type: Full-Time
Schedule: (May include some weekends or evenings as needed)
About CallonDoc:
CallonDoc is revolutionizing telehealth by combining expert medical care with cutting-edge technology to deliver convenient affordable and high-quality healthcare to millions of patients across all 50 states. As one of the fastest-growing virtual care platforms we are redefining what it means to access healthcare in the digital age. Our mission is to break down traditional barriers to care and build technology that makes medicine more accessible and equitable for all.
Position Summary:
We are currently seeking a Virtual Medical Assistant (Lead) to join our team and oversee the Medical Assistant department.
As the Virtual MA Lead you will be responsible for providing virtual clinical support to MAs also supervising the day-to-day operations of the MA team. This is a hands-on leadership role ideal for a proactive and experienced MA who thrives in a dynamic virtual environment.
Required To Apply:
Responsibilities:
- Supervise and support a team of remote medical assistants
- Ensure proper workflow coverage and task delegation among the Medical Assistant team
- Conduct onboarding and training for new Medical Assistants
- Provide virtual clinical support including: intake documentation appointment scheduling follow-up coordination and patient communication
- Monitor performance metrics and implement process improvements
- Collaborate with leadership and providers to ensure exceptional patient care
- (Weekends maybe required)
Qualifications:
- Must reside in the United States (required)
- Certified Medical Assistant (CMA/RMA) or equivalent experience
- Minimum 2 years of experience as a Medical Assistant with at least 1 year in a leadership or supervisory role
- Previous experience working in a remote or telehealth setting is a plus
- Excellent communication organizational and problem-solving skills
- Tech-savvy with experience using EHRs and digital communication tools
- Ability to work a flexible rotating schedule
Benefits
- Health insurance
- 401(k) plan with company match
- Generous PTO and paid holidays
- Creative freedom and flexible remote schedule
- Equipment budget for creators
Salary: $39000-$43000
Employment Type
Full-Time
