Job Summary
The HR Technology and Operations Director is a strategic leadership position responsible for the overall management and evolution of the HR systems and processes. This pivotal role will lead a team that supports daily HR transactions across a diverse set of business units across the United States and Canada ensuring stability and efficiency in operations. The Director will identify areas for improvement and implement enhancements to streamline processes boost productivity and ensure alignment with the latest HR practices. This role will ensure data integrations to various third parties are accurate efficient and timely. This role requires a blend of technical expertise operational management skills and a deep understanding of HR functions to ensure the seamless integration and optimization of HR technologies and operations.
Job Description
Technology Management
- Develop and implement HR technology strategies aligning with the organizations overall business goals and improve the employee experience
- In partnership with the HR PMO team oversee the selection implementation and maintenance of HR technology systems including ATS HCM LMS Performance Document Management and other relevant platforms
- Proactively analyze HR system design architecture and identify strengths to build upon and weaknesses to mitigate
- Collaborate across the organization to determine bottlenecks issues and other gaps in HR systems and make recommendations to improve functionality
- Work closely with IT department with centralized initiatives (SSO Company specific integrations Identity Mgmt etc).
- Manage vendor contracts and consultants to ensure SLAs are being adhered to and are within budget
- Review prioritize and execute HR systems and Operations change requests
Operational Efficiency
- Strategic Planning and Management: Balance strategic planning with day-to-day management ensuring both short-term and long-term goals are met.
- HR Data Management: Ensure the accuracy completeness and security of HR data within HR Systems.
- Communication: Effectively communicate HR technology matters to various stakeholders including HR partners and business leaders.
- Process Improvement: Analyze HR processes and identify opportunities to streamline automate and improve the HR platforms.
- HR KPIs Monitoring: Monitor and analyze HR KPIs to identify areas for improvement and drive data-informed decision making.
- Compliance: Maintain compliance with relevant laws regulations and best practices in HR operations.
- System Utilization: Monitor system utilization to ensure standard business processes and consistent and compliant results are achieved.
- Continuous Improvement: Lead continuous improvement initiatives to optimize HR operations and service delivery.
- Reporting and Audits: Provide adhoc reporting support and ensure accurate and timely execution of internal and external HR audits fulfillment of regular compliance reports including EE01 California DOL Veterans and Disability etc.
- Data Analysis: Analyze large data sets to troubleshoot and scope system issues.
- Root Cause Analysis: The ability to analyze complex issues discover their root causes and provide viable solutions
- Support Tickets Monitoring: Monitor HR support tickets to ensure our internal SLAs are being met.
The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties responsibilities or requirements.
Qualifications:
Minimum Requirements:
- Bachelors Degree in Human Resources Business or related field.
- 10 years experience managing teams and working with HRIS systems and HR operations.
- Experience with Workday HCM employee leaves compliance & HR/Payroll audits.
- Skilled working with various reporting and data management tools.
Benefits Overview
We offer competitive company benefits to eligible positions such as :
Benefits may vary based on job country union role and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
Disclaimer
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job offers from free email services like Gmail Rediffmail Yahoo mail etc.;
payment of any kind from prospective jobseekers or candidates for employment;
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PLEASE NOTE:
strongly recommends that potential jobseekers do not respond to such fake solicitations in any manner;
will not be responsible to anyone acting on an employment offer that is not directly made by TK;
making an employment offer in return for money is not authorized by TK; and
reserves the right to take legal action including criminal action against such individuals/entities.
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Required Experience:
Director