SAP Sr Support Analyst- PSS
SAP Sr Support Analyst- PSS
Posted on :
09-06-2025
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1 Vacancy
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Job Description
Your Responsibilities:
As a Senior Support Analyst you will ensure the stability and enhancement of SAP systems in the Environment Health & Safety (EH&S) domain with a focus on Product Safety & Stewardship (PSS). You will lead a team of analysts to deliver functional and technical support small enhancements and process improvements aligned with ADMs global standards.
Technical Expertise and Support
About ADM
At ADM we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations a complete portfolio of ingredients and solutions to meet any taste and a commitment to sustainability we give customers an edge in solving the nutritional challenges of today and tomorrow. Were a global leader in human and animal nutrition and the worlds premier agricultural origination and processing company. Our breadth depth insights facilities and logistical expertise give us unparalleled capabilities to meet needs for food beverages health and wellness and more. From the seed of the idea to the outcome of the solution we enrich the quality of life the world over. Learn more at .
As a Senior Support Analyst you will ensure the stability and enhancement of SAP systems in the Environment Health & Safety (EH&S) domain with a focus on Product Safety & Stewardship (PSS). You will lead a team of analysts to deliver functional and technical support small enhancements and process improvements aligned with ADMs global standards.
Technical Expertise and Support
- Act as a subject matter expert (SME) in SAP EH&S modules with expertise in Product Compliance including Specification Management Phrase Management Report Management Dangerous Goods Management and Global Label Management.
- Resolve complex support tickets ensuring compliance with operational and service level agreements (SLA).
- Conduct thorough regression testing and document solutions within ADMs IT Service Management tools.
- Adhere to global templates and regional configurations in all solutions.
- Lead and mentor a team of analysts fostering accountability and technical growth.
- Manage team workload and serve as an escalation point for critical issues.
- Facilitate knowledge sharing and training to improve team capabilities.
- Identify design and implement small-scale enhancements and process improvements.
- Ensure alignment with regulatory security and audit requirements.
- Contribute to application roadmaps and anticipate technology needs.
- Own the development and communication of solutions roadmaps and application portfolio management.
- Provide guidance on change requests and deployment plans.
- Mentor junior personnel and ensure high-quality documentation and deliverables.
- Support project transitions through knowledge transfer and provide expertise during audits.
- Collaborate with enterprise architects to stay updated on industry trends and emerging technologies.
Your Profile:
Experience and Expertise- 1012 years of experience in SAP with at least 5 years specializing in SAP EH&S and Product Compliance processes.
- Proven skills in fit/gap analysis expert rules WWI Report templates and key integrations with Order Management Supply Chain and Manufacturing.
- Experience with SAP S/4 HANA and full lifecycle implementations preferred.
- Minimum 5 years in a leadership role managing diverse global teams.
- Strong collaboration skills within multicultural 24x7 support environments.
- Proficiency in ABAP and oversight of RICEFW development.
- Strong analytical organizational and communication skills for technical and non-technical audiences.
- Bachelors degree in Information Systems Business or a related field.
- Flexibility to travel and work occasional weekends or varied shifts.
- Experience with Agile methodologies.
- Involvement in M&A divestiture or JV projects.
- Expertise in driving process improvements and developing solution roadmaps.
- Hands-on design and implementation of role-based security solutions.
About ADM
At ADM we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations a complete portfolio of ingredients and solutions to meet any taste and a commitment to sustainability we give customers an edge in solving the nutritional challenges of today and tomorrow. Were a global leader in human and animal nutrition and the worlds premier agricultural origination and processing company. Our breadth depth insights facilities and logistical expertise give us unparalleled capabilities to meet needs for food beverages health and wellness and more. From the seed of the idea to the outcome of the solution we enrich the quality of life the world over. Learn more at .
Required Experience:
Senior IC
Employment Type
Full Time
Key Skills
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