Store Supervisor (Part-Time)

Studs is a category-defining ear piercing and earring brand named one of the 10 most innovative companies in retail for 2023 by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping experience. We offer a better retail and digital experience that prioritizes safety and expertise in a cool fun and welcoming environment along with a wide earring assortmentall at an accessible price point.

*Please Note: The official title for this role will be Studio Supervisor*

Location: Canoga Park CA Reports to: Studio Manager

Hourly Rate: $24/hour

The Studio Supervisor plays a critical support role in the daily operations of the Studio serving as a trusted keyholder and frontline leader. This role is designed for team members who consistently demonstrate strong judgment attention to detail and the ability to operate independently.

As a Studio Supervisor youll help open and close the Studio support floor leadership during peak periods and ensure a consistent customer and brand experience. Youll also set the tone on the floor modeling our values reinforcing service standards and supporting operational execution. This is a non-managerial role but one that requires maturity ownership and leadership by example.

Key Responsibilities:

Operational Execution & Sales Support

• Opens and closes the Studio independently and ensures all opening/closing procedures are completed accurately
• Supports daily execution of visual merchandising supply restocks and Studio upkeep
• Reviews daily business and helps implement strategies to drive results
• Acts as a floor leader during assigned shifts helping structure the team to deliver both sales and service goals
• Upholds compliance with safety and brand standards including regulations tied to piercing and Studio cleanliness

Customer Experience

• Delivers exceptional service and educates customers on the Studs experience
• Supports service recovery and escalates customer concerns as needed
• Ensures a warm welcoming and consistent customer journey aligned with our service expectations

Team Support & Culture

• Sets a strong example for professionalism inclusion and accountability
• Provides real-time feedback and support to teammates when appropriate escalating as needed
• Helps reinforce company values and contributes to a collaborative feedback-rich environment

Requirements:

• Prior experience in a keyholder or shift lead role that included independent operations and opening/closing responsibilities
• Proven track record of professionalism reliability and sound judgment in a customer-facing environment
• Comfortable standing for extended periods (up to 8 hours) and able to lift/move at least 20 lbs
• Able to handle chemicals safely and follow all relevant health safety and compliance protocols
• Confident operating solo and taking ownership of floor leadership responsibilities when assigned
• Brings a positive attitude receives feedback well and contributes to a collaborative service-oriented team culture

Benefits & Perks

• 30 hours of accrued Sick Time
• 401k
• Exclusive employee piercing and jewelry discounts (plus discounts for friends and family)
• Learning and development opportunities to support development and foster an inclusive culture

Studs is an equal opportunity employer and is committed to providing a work environment that fosters diversity inclusion and equal opportunity without regard to race color gender age creed sex religion national origin disability (physical or mental) marital status citizenship ancestry sexual orientation gender identity and gender expression or any other legally protected status. Studs considers qualified applicants with criminal histories. We comply with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which we operate. If you require an accommodation for the application process please e-mail

Studs is an equal opportunity employer and is committed to providing a work environment that fosters diversity inclusion and equal opportunity without regard to race color gender age creed sex religion national origin disability (physical or mental) marital status citizenship ancestry sexual orientation gender identity and gender expression or any other legally protected status. Studs considers qualified applicants with criminal histories. We comply with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which we operate. If you require an accommodation for the application process please fill out this form.

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Click here for the Studs Privacy Notice for California Applicants.