Loan Processing Manager/Team Leader
Loan Processing Manager/Team Leader
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Details
Description
Take a leap and join our team!
At Gesa we believe in the power of our people. Coming from all walks of life our team members individual stories and unique experiences are our most valuable asset. But its how we come together igniting our collective compassion and commitment to empowering our communities that makes us succeed. Because we know we go further when we go together.
Here you can join a team who is passionate about serving others has a desire to do good and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And you can rest assured that your wellbeing and prosperity are our priority.
Get to know us:About - Gesa Credit Union
Role Summary:
Gesa Credit Union is seeking a dynamic and experienced Loan Processing Manager/Team Leader to lead our consumer lending processing individual will oversee the processing of a variety of loan productsincluding auto loans personal loans credit cards and RV loansensuring operational excellence and compliance. The ideal candidate will be a strong leader who can motivate coach and inspire team members toward high performance and continuous professional growth. In this role the manager will establish and monitor key performance metrics to track individual and team success in meeting budgeted goals. A commitment to fostering a positive professional and collaborative work environment is essential as is the ability to build strong relationships with internal departments credit union vendors and other stakeholders. Additionally the Loan Processing Manager will work closely with the AVP of Virtual Member Fulfillment on strategic planning budgeting and shaping the long-term vision of the department contributing to the overall success of the credit union.
What You Will Be Doing:
- Partner with stakeholder and cross-functional teams to align and execute Consumer Lending strategies ensuring cohesive collaboration across departments to drive business objectives
- Lead and inspire the consumer loan processing teams fostering a collaborative high-performance work environment
- Oversee the end-to-end processing of auto loans personal loans credit cards RV loans and indirect auto loans ensuring compliance with internal policies and regulatory standards
- Monitor team performance offering guidance and support to ensure timely and accurate loan processing
- Partner with cross-functional departments to streamline workflows and enhance operational efficiency
- Evaluate processing procedures to identify improvement opportunities and implement best practices that boost productivity and member satisfaction
- Prepare and deliver performance reports loan processing metrics and compliance updates to upper management
- Set clear performance expectations and provide coaching to ensure alignment with organizational standards
- Conduct regular one-on-one meetings to review individual performance and provide developmental feedback
- Promote a culture of continuous learning and professional growth within the team
- Deliver exceptional member service in a high-volume fast-paced environment
- Ensure all team members are thoroughly trained on current and new processing procedures
- Maintain a professional courteous and welcoming atmosphere for both members and staff
- Fulfill Bank Secrecy Act (BSA) responsibilities as applicable to the role
- Stay informed on relevant laws regulations policies and procedures affecting loan processing operations
- Manage risk effectively and perform duties in a safe and sound manner
- Demonstrate respect for diversity and varying levels of experience and knowledge
- Exercise sound judgment and discretion in decision-making and problem resolution
- Maintain comprehensive knowledge of all credit union lending products and rates
- Support departmental and organizational goals by performing additional duties and participating in special projects as assigned
About You:
- Ability to multi-task on multiple projects simultaneously and remain organized
- Ability to effectively communicate in writing in person and over the phone
- Ability to successfully supervise assigned staff and complete performance reviews
- Ability to use people skills to ensure that member and employee related issues are handled in a fair and consistent manner
- Ability to analyze situations and make quality decisions in a timely manner with attention to detail
- Ability to maintain professional image through verbal and written communication behavior
Leadership Core Competencies:
Leaders at Gesa Credit Union are lifelong learners who by developing themselves are better able to grow our team members and our organization as well as serve as influential role models for each other. We believe that every team leader no matter their position or years of experience must model and continue to strengthen these competencies which are foundational to our view of leadership and support the achievement of our strategic goals.
- Leading Others
- Developing Others
- Emotional Intelligence
- Social Responsibility
- Performance & Results Orientation
Qualifications
What You Will Need:
- At least four (4) years of credit union banking or financial institution experience desired
- Two (2) years of experience in a supervisor/management role
- Two (2) year college degree in related field completion of specialized course of study or equivalent years of direct or related experience
- Experience with lending-specific software desired
- Proficiency with standard office equipment lending software spreadsheets Outlook and word processing
- Some travel may be required to complete credit union training and business objectives
- Ability to work and negotiate with members/employees to achieve the desired credit quality goal of the credit union
Our Team Member Value Proposition:
In exchange for bringing your talent to Gesa here are a just a few of the benefits and perks we offer:
- Competitive Pay
- Medical Dental Vision and Life Insurance
- 20 days/year of Paid Time Off Plus 10 Paid Holidays!
- 401(k) Match
- Incentive Program
- Tuition Assistance and Student Loan Repayment
- Commuter Benefits
- Paid Time Off to Volunteer in the Community
- Product discounts
- Engaging Work Environment
- Rewards and Recognition Programs
Salary Range:
$86586.54 - $129879.81
Get wise to whats possible with a career at Gesa. Join us!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact the HR Department at or to request an accommodation.
Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.
Selected candidate(s) must be able to pass a pre-employment credit/background check.
Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.
Required Experience:
Manager
Employment Type
Full-Time
