Passionate about hospitality and inclusion Join Empower Caf as a part-time Hospitality Facilitatorhelp lead our front-of-house experience while supporting individuals with disabilities in gaining skills confidence and meaningful work experience through our social enterprise caf!
We develop the skill sets of marginalized people giving them purpose autonomy and hope through vocational services leaving the world better than we found it.
Department: Programs
Reports to: Gary Jones Caf Pathway Navigator
FSLA: Part-time Non-Exempt
Date Updated: June 2025
Job Summary:
The Empower Caf Hospitality Facilitator plays a vital front-facing role in WE Inc.s social enterprise caf helping create a warm welcoming environment for customers while supporting individuals living with disabilities and other barriers to employment in developing real-world job skills. This part-time position focuses on front-of-house operations customer service and quality control. Team members in this role may also assist with back-of-house operations as needed and will work in close coordination with the Empower Caf Chef and training team.
This is a non-supervisory hands-on position ideal for individuals who are passionate about inclusion service and hospitality and who want to be part of a mission-driven team.
Qualifications:
- High school diploma or equivalent required
- Previous experience in food service hospitality or customer service preferred
- Willingness to learn and support back-of-house procedures when needed
- Strong interpersonal skills and commitment to inclusive practices
- Ability to work independently and as part of a team
- ServSafe Certification required or willingness to complete certification within 60 days of employment
- Comfort working alongside individuals of various abilities and backgrounds
- Ability to stand for long periods lift up to 30 lbs and operate basic kitchen and POS equipment*
- Ability to manage multiple tasks and work under pressure.
- Adaptable independent creative thinker with a solution-oriented mindset.
- Excellent planning and organizational skills including the ability to manage multiple projects at once meet deadlines and produce consistent measurable results.
- Must have dependable transportation and have a driving record acceptable to WE Inc.s insurance company for coverage plus auto liability coverage that meets WE Inc.s requirements.
Responsibilities:
Front-of-House Operations
- Greet engage and serve caf customers with professionalism and warmth
- Ensure front-of-house areas are clean orderly and stocked
- Operate the point-of-sale (POS) system accurately and assist with daily transactions
- Support and model high-quality service standards for interns and trainees
- Communicate supply needs or customer concerns to Chef Gary Jones in a timely manner
Team Support & Training
- Work alongside individuals with disabilities and/or employment barriers in a supportive empowering way
- Help train and coach interns in front-of-house procedures and customer service
- Be willing to learn basic back-of-house tasks to assist when coverage is needed
- Maintain clear respectful communication and uphold a culture of inclusion and professionalism
- Coordinate and complete regular performance evaluations and address any performance issues promptly.
- Integrate job readiness and development curriculum into daily operations.
- Coordinate with the garden and healthy eating promotion initiatives.
- Collaborate with Director of Marketing to promote the cafs mission and programs through various marketing channels.
- Ensure ADA compliance standards are met
Health & Safety
- Maintain food safety sanitation and cleanliness standards in all service areas maintaining health department standards and expectations
- Follow proper handling protocols and enforce safe practices and guidelines among trainees
Typical Working Conditions: *Work is performed in a caf setting and commercial kitchen. Requires manual dexterity sufficient to operate equipment as necessary. Requires a normal range of hearing. Requires driving primarily locally but occasionally regionally. Involves contact with interns staff and the also note that reasonable accommodation may be provided to enable employees living with disabilities to perform the essential functions of the position.
Work Hours:
This is a part-time position. Shifts typically fall between 6:30 AM 3:00 PM Monday through Friday with flexible scheduling available. The role is designed to be covered by 23 team members to allow for reliable coverage and work-life balance.
Why Join Empower Caf
Youll be joining a mission-driven team that is redefining what work looks like for individuals with disabilities and employment barriers. In this role your ability to foster a warm and professional customer experience will directly support the growth and confidence of others. We encourage applicants from all backgrounds to apply and look forward to welcoming compassionate adaptable team members who are excited to make a difference.
Compensation:
20.00/hour
Benefits: Workshops Empowerment Inc. pays Social Security and Workers Compensation to all employees.
Interested applicants should send a cover letter and a resume to. This job description outlines key responsibilities but may evolve as the program develops. It is not a contract and does not include all possible duties. Employees may be assigned additional tasks as needed with reasonable accommodation.
Workshops Empowerment Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.