Financial Aid Specialist
Financial Aid Specialist
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Job Description
Position Title:
Job Description:
JOB TITLE: Financial Aid Specialist
REPORTS TO: Assistant Director of Financial Aid
DEPARTMENT: Financial Aid
EXEMPT: No
VICE PRESIDENT: Vice President of Student Services
GENERAL STATEMENT OF THE FUNCTION
All Hinds Community College employees must commit to the Caring Campus approach to student engagement and daily apply these general behavioral objectives: listen to student questions and concerns with a positive attitude and make meaningful connections with students.
QUALIFICATIONS REQUIREMENTS
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Requires a strong working knowledge of higher education federal and state financial aid programs policies and procedures and processes.
- Demonstrated accuracy and attention to detail for processing financial transactions correctly and ensuring compliance with regulations.
- Demonstrated administration of regulations governing student aid programs
- Proficiency in Microsoft Office specifically EXCEL worksheets and formulas
- Strong organizational analytical and planning abilities
- Excellent verbal and written communication skills
- Capacity to work both independently and collaboratively in a dynamic and demanding environment
- Ability to maintain confidentiality of student accounts and related documents
- Ability to manage multiple complex assignments with sensitivity to deadlines priorities and changing circumstances
- Demonstrated professional work ethic positive attitude and troubleshooting skills
EDUCATION AND/OR EXPERIENCE
- Associates degree or experience equivalent required with a minimum of two years in Financial Aid preferred. NASFAA Financial Aid credentials preferred and may be considered to supplement education/experience requirements
- Knowledge of Workday/Navigator Student module preferred
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
- Maintain knowledge of diversity-related issues legislation and best practices.
- Responsible for accurate and timely awarding of financial aid to include but not limited to federal aid state aid institutional aid and aid from other sources.
- Responsible for resolving cost of attendance and over awarding issues timely.
- Responsible for verification and award adjustments as required federal state and institutional policies. Including but not limited to Return of Title IV and Satisfactory Academic Progress processing and advising
- Responsible for refunding students accurately and in compliance with all federal state and institutional policies
- Responsible for monitoring student files to prohibit over-awards due to enrollment changes and/or package adjustments
- Attend regular training in customer service and student financial aid training to increase understanding for administering student accounts in the most professional effective manner
- Models top level customer service advice and counseling of students
- Assist the Assistant Director with special projects reporting and internal controls as requested
- Perform other duties as may be assigned by the appropriate authority.
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
SUPERVISORY RESPONSIBILITIES:
None
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to use hand to finger handle or feel objects tools or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand walk sit taste and smell. The employee is frequently required to sit.
The employee is occasionally required to stand; walk; and stoop kneel crouch or crawl.
The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate and the employee is occasionally required to perform job responsibilities off site.
We promote a culture of inclusion for all employees that respects individual strengths ideas and capabilities. We believe that our differences enable us to make better decisions drive innovation and deliver better results.
Mission
Hinds Community College is committed to moving people and communities forward by helping develop their purpose passion and profession.
Vision
Hinds Community College will be a catalyst to create a competitive economy and a compelling culture for Mississippi.
Values
Hinds Community College aspires to the following IDEALS:
- Integrity
- Diversity
- Excellence
- Accountability
- Leadership
- Stewardship
In compliance with Title VI of the Civil Rights Act of 1964 Title IX Education Amendments of 1972 of the Higher Education Act Section 504 of the Rehabilitation Act of 1973 the Americans with Disabilities Act of 1990 and other applicable Federal and State Acts Hinds Community College offers equal education and employment opportunities and does not discriminate on the basis of race color national origin religion sex age disability or veteran status in its educational programs and activities. We recognize our responsibility to provide an open and welcoming environment that fosters a culture of diversity equity and inclusion for employees and students to collaboratively learn work and serve our communities.
The following have been designated to handle inquiries regarding these policies:
EEOC Compliance: The Office of Human Resources
Box 1100 Raymond MS 39154; Phone: or Email: .
Title IX: Associate Vice President Student Services Title IX Coordinator
Box 1100 Raymond MS 39154; Phone: or Email: .
Full Time/Part Time:
Position Type:
Job Classification:
Scheduled Hours:
Required Experience:
Unclear Seniority
Employment Type
Full-Time
