Learning & Development Manager
Learning & Development Manager
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Job Description
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2025 AS VOTED BY OUR TEAM MEMBERS!
At Conrad London St. James we pride ourselves on delivering world-class hospitality. As a luxury hotel our success is built on our people their expertise their passion and their commitment to excellence.Conrad London St James is one of Hiltons three global luxury brands and reflects the bold inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.
What We Offer
- Annual Salary of 37492
- Unique learning opportunities
- 50% off Food & Drink outlets at our hotel
- Access to Go Hilton team member rates so you can travel the world
- Meals whilst on duty
- And plenty more
Are you passionate about developing talent and creating exceptional learning experiences Do you thrive in a luxury hospitality environment where excellence is the standard If so we have the perfect opportunity for you to make a lasting impact.
The Role
We are seeking an experienced Learning & Development Manager to drive our Learning & Development initiatives foster a culture of continuous improvement and enhance the skills of our team. You will be responsible for shaping and delivering luxury learning programs that empower our team to reach their full potential and uphold our prestigious standards.
- Understanding of Forbes luxury hotel standards.
- Proven experience in Learning & Development within luxury hospitality.
- Exceptional communication presentation and interpersonal skills.
- Passion for inspiring and motivating teams to excel.
- Ability to work in a fast-paced dynamic environment.
- Ability to create tailored learning programs that align with brand standards.
Key Responsibilities
- Design implement and oversee innovative training programs tailored to hospitality excellence.
- Deliver engaging workshops and coaching sessions to enhance our teams skills.
- Support career development initiatives and succession planning.
- Collaborate with department heads to ensure consistent learning across all teams.
- Evaluate training effectiveness and continuously refine learning strategies.
- Champion the hotels service culture embedding luxury and Forbes service standards into all learning interventions that elevate team performance and guest satisfaction.
If you are ready to take on a pivotal role in nurturing talent and driving excellence we would love to hear from you. Apply today and be part of something extraordinary.
Please be advised that the commencement date for this role is expected to be 4th August.
St James Park Tube Station District & Circle Line across the road - Westminster Tube Station Jubilee Line (4 Mins Walk)
- Victoria Station(8 Mins Walk)
- Waterloo Station(10 Mins Walk)
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Employment Type
Full-Time
