Creative Operations Specialist

Overview

As the Creative Operations Specialist you will provide operational support to Esris Creative Lab our in-house creative design team. Your role will be essential to ensuring the smooth completion of strategic initiatives and creative projects that promote our brand software and services. Youll work closely with cross-functional teams to foster awareness of processes and consistent use of tools helping us find new ways to take the creative process from concept to production. We are looking for someone who is analytical and detail-oriented with a strong understanding of operational management and the iterative creative process. Join us in shaping the future of our Creative Lab!

Responsibilities

Project and Resource Management: Establish best practices tools platforms and resources needed to optimize creative workflows and project delivery. Plan and track daily short- and long-term resource allocation scheduling and prioritization for projects and strategic initiatives. Anticipate challenges and potential delays and proactively provide recommendations and contingency plans to meet identified goals.

Vendor and Contract Management: Identify and establish relationships with vendors relevant to the creative industry obtaining necessary approvals and documentation for purchasing. Review and approve vendor invoices to ensure accuracy and compliance. Lead requirements gathering and manage contract negotiations ensuring favorable terms and risk mitigation.

Financial and Budget Management: Collaborate with Finance and Accounting to prepare the divisions annual budget generate financial reports and provide insights into budget trends. Serve as the primary contact for business guidance analysis and risk assessments coordinating with legal teams. Conduct ad hoc financial analyses to measure ROI and ensure budget alignment with the divisions strategic goals and operational needs.

Operational Efficiency: Implement and optimize CRM ERP and contracts management systems to enhance operational efficiency. Collaborate with leadership to develop and execute workload strategies focusing on cost analysis risk management and optimizing licensing and services agreements.

Creative Process Optimization: Collaborate with the Creative Lab Director and cross-functional teams to promote alignment enhance collaboration and develop innovative strategies for efficiently guiding the creative process from concept to production within budgetary constraints.

Requirements

• 5 years of experience as a creative operations specialist operations manager project operations or similar role
• Extensive experience in project management planning and prioritizing multiple projects
• Understanding of creative processes including branding graphic design content development video and/or product design
• Proficient in business/financial operations systems such as CRM ERP and contracts management
• Strong analytical skills with a track record of providing analytical support for problem-solving
• Exceptional organizational skills with a keen eye for detail
• Excellent oral and written communication skills
• Motivated with a proactive approach to tasks
• Demonstrated ability to build and maintain executive-level relationships
• Bachelors in human-computer interaction user experience interaction design applied social science or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Experience working within a creative or marketing environment
• Knowledge of the creative industrys unique operational needs
• Ability to balance creative support with operational efficiency
• Industry knowledge of video production

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Required Experience:

Unclear Seniority