Connections Operability Assessment Team Manager- NESO (66738)

About the role

National Energy System Operators (NESO) strength lies in our people. Together were shaping the future where clean affordable energy is accessible for all. Every day is an opportunity to make a real difference accelerating the progress of sustainable GB energy keeping people connected and society thriving as we create a brighter tomorrow.

We are looking for a Connections Operability Assessment Team (COAT) Manager to join our team. We are looking for an exceptional leader who is passionate about developing people and driving positive change. This is a fantastic opportunity for someone who wants to make a difference. In this role you will get an opportunity to improve the experience of our customers your team and stakeholders across the energy industry.

You will be based within the Connections Operations team at NESO which manages the connection of generation and demand to Great Britains high voltage electricity network. Youll therefore be at the forefront of helping Great Britain transition rapidly towards a zero-carbon future that can deliver our climate change goals.

You will be responsible for leading a team of power systems engineers who manage the technical aspects of connection offers whilst delivering an excellent customer experience and continuous improvements to the connections process developing technical analysis capability and enabling new solutions to meet our zero carbon operation goal.

This role is based in Warwick Wokingham or Glasgow and we continue to offer hybrid working from home and office. Please note that some travel to the other office locations will be required (on average once a month). We are open to full time and part time applicants as well as flexible working arrangements.

About you

Were forging the path and we know we cant do it alone. Thats why we need visionary minds like yours to join us on this transformative journey. In this case were looking for someone who has:
Ability to see the big picture and think strategically.
Ability to develop self and direct reports to achieve their full potential.
Proven experience in building high quality relationships both internally and externally and using those to achieve the required outcomes.
Proven experience in improving customer experience.
Ability to deliver change and mitigate complex risks for the overall benefit of NESO both internally and with our external stakeholders in a sometimes-uncertain environment.
Strong written and verbal communication skills with a proven ability to communicate complex information in a way non-experts can understand.
Engineering knowledge and system design is desirable but not essential for this role.

About us

National Energy System Operators (NESO) mission is to facilitate the decarbonisation of Great Britains energy network and ensure the delivery of reliable affordable and clean electricity for consumers. We work with stakeholders across the whole energy industry to plan for future network needs using a wider adoption of technology and changes in consumer behaviour as well as ensuring we have the right markets networks and frameworks in place to transform the way we operate tomorrow.

Join us and lets energise progress.
Your energy our future together.

About the National Energy System Operator (NESO)

In Autumn of 2024 the ESO transitioned to National Energy System Operator or NESO for short. Previously denoted as the Future System Operator (or FSO) the new National Energy System Operator is the independent body responsible for planning Great Britains electricity and gas networks and operating the electricity system.

The ESO including all of its existing roles are now at the heart of the new National Energy System Operator. As NESO we will build on our existing roles capabilities and ways of working significantly to create an organisation the energy system and its users need. Our new capabilities will enable us to look across vectors including electricity natural gas and hydrogen and crucially consider the trade-offs between them.

The organisation is set up as a public corporation with its own Board of independent directors with complete operational independence from government the regulator and any and all commercial interest. As was the ESO NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable affordable and secure way for all.

The time to deliver is now. As part of our team you wont just be touching the lives of almost everyone in Great Britain youll be shaping the way we use and consume energy for generations to come.

What youll get

A competitive salary betweenp.a. dependent on experience and capability.

As well as your base salary you will receive a bonus of up to 15% of your salary for stretch performance 28 days annual leave as standard and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.

You will also have access to a comprehensive benefits package tailored to support your well-being and professional success. From a competitive salary to flexible work arrangements we promote your work-life balance. Enjoy fit for purpose wellbeing and lifestyle offerings ongoing skill development aligned to our Purpose and Values and be part of a supportive community that values your individuality and where you can belong.

Key Accountabilities

Manage a team of Power Systems Engineers who are responsible for the technical aspects of connection offers collaborating with Network Owners to ensure that connection designs are operable economic and efficient.
Create a stimulating working environment where each member of the team is fully engaged and knows the value they create for the organisation.
Develop yourself and direct reports to drive performance and to create a strong career path and progression.
Manage your work and the work of any direct reports in an organised and efficient way establishing key milestones and deliverables and reporting regularly against these to ensure that work is delivered on time and to a high standard.
Engage with internal and external stakeholders (including the Scottish Government Department for Energy Security and Net Zero Ofgem Transmission Owners Distribution Network Operators and demand connection customers) ensuring that information is presented and explained clearly and concisely.
Contribute to the development and progression of Connections Reform by being a fully active member of the wider Customer Connections leadership team.
Play an integral part in improving the customer experience and strategic changes needed in ways of working to deliver net zero.

More information

This role closes on 9th June at 23:59 however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary. Interviews will be held in person in the w.c. 16th June 2025 in person.
We work towards the highest standards in everything we do including how we support value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation and welcome and encourage applicants with diverse experiences and backgrounds and offer flexible and tailored support at home and in the office.
Were committed to building a workforce that represents the communities we serve and a working environment in which each individual feels valued respected fairly treated and able to reach their full potential.

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