Front Desk Wellness Advisor / Sales Manager
Front Desk Wellness Advisor / Sales Manager
Posted on :
08-06-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
08-06-2025
Job Description
Benefits:
- Competitive salary
- Employee discounts
- Free food & snacks
- Training & development
- Wellness resources
Beach Cities Cryo & Wellness
Position: Front Desk Wellness Advisor / Sales Manager (Part-Time)
Location: Torrance CA
WHO WE ARE:
We are a vibrant health & wellness studio in Torrance dedicated to helping individuals live healthier stronger and more fulfilling lives through advanced recovery therapies including whole body cryotherapy infrared sauna hyperbaric oxygen therapy compression therapy red and blue light therapy halotherapy and Neveskin facial & body treatments.
ABOUT THE ROLE:
Were seeking a results-driven Front Desk Wellness Advisor / Sales Manager whos passionate about wellness strong in client relations and proactive in leading a high-performance team. This role plays a central part in studio operations sales growth member experience and community engagement.
KEY RESPONSIBILITIES:
Sales Client Experience & Growth
- Lead motivate and support the sales team in exceeding both individual and studio-wide sales goals.
- Consistently deliver an exceptional WOW client experiencefrom first contact through follow-upby providing expert guidance empathy and enthusiasm.
- Proactively sell memberships packages and individual services using consultative techniques tailored to client needs and wellness goals.
- Ensure wellness advisors follow structured lead management protocols including prompt follow-ups missed sales communication and lead conversion tracking.
- Cultivate and nurture relationships with existing members while identifying new client opportunities to expand our client base and increase retention.
- Regularly review sales data market trends and client feedback to identify opportunities for growth and improvement.
- Collaborate with the Manager Assistant Manager and ownership team on integrated sales and marketing strategies that align with business objectives.
Community Outreach & B2B Partnerships
- Serve as the liaison between the studio and potential partner businesses (aesthetics practices physical therapy centers medical offices corporate teams etc.).
- Work closely with the Events Partnerships & Retail Lead to establish grow and maintain B2B relationships through calls drop-ins and email outreach.
- Represent the studio at local events community activities and networking opportunities to increase brand awareness and generate new leads.
Studio Operations & Team Support
- Maintain a professional clean welcoming and organized studio environment at all times.
- Manage front desk operations by answering calls responding to messages (text email AI) booking appointments and managing cancellations/rescheduling.
- Ensure compliance with all company policies checklists operational procedures and protocols.
- Step in to cover select Manager/Assistant Manager duties when necessary ensuring all client and internal communications are handled thoroughly and in a timely manner.
QUALIFICATIONS
- 3 years of customer service and/or sales experience.
- Strong multitasking computer and communication skills.
- High energy wellness-minded and confident in client-facing interactions.
- Strong leadership organizational and people development skills.
- Experience with outreach lead tracking and basic marketing is a plus.
PAY & PERKS
Pay: $16.50/hr base lucrative bonuses based on sales & client tips.
Complimentary & discounted wellness services & discounts at local partner businesses.
SCHEDULE
- Part-time: 1520 hours/week includes weekdays and weekends.
- Shifts start 1 hour before open end 15 minutes after close - Studio Hours: MonWed: 10am7pm ThursSun: 10am4pm.
We are an equal opportunity employer & consider all qualified applicants equally without regard to race color religion sex sexual orientation gender identity national origin veteran status or disability status.
Compensation: $16.50 per hour
We are a health and wellness center. We offer a wide variety of holistic services that are designed to reduce inflammation and speed up recovery. People use our facility to recover faster from workouts to manage pain from injuries or just to maintain a healthy lifestyle.
At Beach Cities Cryo we are former athletes and weekend warriors who like to push our bodies but dont like pain and soreness. So we looked at several of the more progressive types of recovery modalities and decided it would be nice if they were all offered at the same place. We incorporate many of the newer forms of recovery methods ranging from cold heat compression to massage therapy. All of these modalities can be used to alleviate pain reduce recovery times and improve the overall quality of life.
Required Experience:
Manager
Employment Type
Part-Time
Key Skills
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