Internet and Phone Sales

Internet & Phone Sales Agent

Classic Hampton Auto Mall

Location: 2712 Neil Armstrong Parkway Hampton VA
Compensation: $15/hour commission bonus opportunities
Schedule: Full-time includes some Saturdays
Industry: Automotive Sales & Customer Development

About the Opportunity:
We are actively seeking a high-performing self-motivated individual to join our Business Development Center (BDC) as an Internet & Phone Sales Agent. This role supports Mercedes-Benz of Hampton Audi Hampton Hyundai of Hampton and Genesis of Hampton serving as the crucial first point of contact for potential car buyers.

This is a fast-paced performance-driven position where focus urgency and accountability are essential. If youre someone who thrives on hitting targets values structure and precision and takes pride in producing measurable results this is your opportunity to grow your career within a premier automotive group.

Key Responsibilities:

• Handle/assign incoming phone and internet leads across all brands

• Conduct structured lead follow-up from Day 2 through Day 20

• Step in to complete follow-up on leads when sales agents miss a touch-point

• Ensure all Campaign Phone and Internet opportunities are monitored/updated daily

• Document all activity with precision using provided templates and SOPs

• Collaborate with sales leadership to ensure full lead accountability and communication

What Were Looking For:

• Strong self-starter with a get-it-done attitude

• Highly focused and organized this role is for those who come to work to work

• Excellent verbal and written communication skills

• Professional confident phone presence

• Typing speed of at least 50 words per minute

• Competitive driven by personal and team success

Preferred Experience:

• Prior sales or BDC experience

• Call center or phone sales background

• Familiarity with Elead CRM (a plus but not required)

• Automotive industry exposure

Career Path & Advancement:
This role is a stepping stone for serious professionals who want long-term success in the automotive industry. From this exact position our team has promoted individuals to:

• Finance Manager

• Parts Counter Manager

• Service Advisor

• Customer Success Manager

• Business Development Director

We promote from within and the growth potential is real.

Compensation and Benefits:

• $15/hour starting pay

• Commission and monthly bonus opportunities based on performance

• Paid training and onboarding

• Full-time benefits package

• Employee discounts

• Direct exposure to high-end automotive brands

About the Dealership

Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated for the past 13 years we are proud to have grown from 1 store to over 25. Most of our team of dedicated and motivated leaders have been with us since the beginning most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often.

In addition to career development at Mills Auto Group you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees college education! We encourage you to get involved with our community outside of the office as well whether you choose to participate in the Boys and Girls Club Wounded Warriors or Support Future Leaders there is always an opportunity for our employees to help our community.