Front Desk Manager (Part-Time) Private Pediatric Practice
We are looking for a warm energetic and organized professional who loves working with children and families Our growing pediatric practice is looking for a Front Desk Manager to be the welcoming and friendly face of our office helping us provide an exceptional experience for every patient.
Why us
Flexible working hours.
Engage with a dynamic team.
Grow in a supportive environment with coaching.
Be part of a medical practice that is growing and vibrant.
What doing a great job looks like Greet patients and families with warmth making them feel comfortable and valued from the moment they walk in.
- Schedule & Follow-Up Ensure patients book their next visit before leaving helping families stay on track with their childs healthcare.
- Encourage Growth Enthusiastically request and collect Google reviews to help our practice reach more families.
- Customer Service Champion Provide outstanding service by answering questions addressing concerns and making each visit smooth and enjoyable.
- Efficient Office Flow Manage phone calls e-mail and patient check-in/check-out processes with professionalism and efficiency.
- Team Player Work closely with providers and staff to ensure a seamless experience for families.
This is the perfect job for someone who is:
- A people person who naturally connects with parents and children.
- Strong organizational skills and attention to detail.
- A proactive attitude with a growth mindset and a strong commitment to helping patients and keep growing the practice.
- Experience in a medical or customer service role (preferred but not required).
- Excellent communication skills with team members.
- Ability to multitask in a fast-paced environment while maintaining a professional and friendly demeanor.
- Has excellent and friendly telephone presence.
What We Offer:
- A part-time flexible schedule in a supportive and fun environment.
- The opportunity to make a real impact on our patients and their families.
- A chance to be part of a growing practice that values kindness service and community.
If youre ready to bring your enthusiasm organization and customer service skills to a place where youll be appreciated every day wed love to meet you!
Meet the Practice
Pure Joy Pediatrics is a general pediatric practice located in Portland OR operating based on Six Sigma Lean Methodologies. Dr. Kirin Palmer started this practice in 2022 with the intention of restoring joy back to the physician patient relationship. So many things work to pull this relationship apart.
She wanted to build a practice and system that would bolster rather than detract from this experience. Supporting parents in their journey of parenthood is at the heart of what we love to do at Pure Joy Pediatrics. Building this practice has been exhilarating and the kudos and reviews from families has really propelled the project forward by leaps and bounds. It is because we all believe in this work.
Patient care is a must but it is only a part of what we do every day. Encouraging and supporting parents as they develop their own parenting style and garner confidence is the heart of what Pure Joy Pediatrics offers parents. When parents feel empowered in their roles as advocates caretakers and nurturers of their children the children naturally benefit. Better yet they thrive. That is ultimately the goal.
Meet your CEO and Mentor
Dr. Kirin Palmer is the CEO and Founder of Pure Joy Pediatrics in Portland OR. She has a wealth of experience after nearly 18 years in pediatrics. Her experience was built on her years in pediatric hospital medicine running house calls and working as an urgent care and emergency room pediatric physician. She has been practicing general pediatrics in the Portland area for the past 8 years. She opened her own single provider practice in 2022 with the intention of restoring joy to the pediatric encounter. Healthcare encounters feel more and more rushed these days but her approach in providing comfort measures for procedures actual improves the clinical work flow and keeps patients coming back. Her patients appreciate the intention and many stop by for office visits multiple times a month. Her focus on team has resulted in a supportive and innovate staff that teaches and exchanges ideas to improve systems and patient care. You will appreciate the flexible schedule supportive executive team and your time at Pure Joy Pediatrics.
About Us
Why Pure Joy Pediatrics
After 16 years of clinical practice I realize how important it is to preserve the physician/patient relationship. I believe in building practice and system that would bolster rather than detract from this special experience. Supporting parents in their journey of parenthood is at the heart of what we love to do at Pure Joy Pediatrics. This process has been exhilarating and life affirming. The kudos and reviews from families has really propelled the project forward by leaps and bounds.
Patient care is a must but it is only a part of what we do. Encouraging and supporting parents as they develop their own parenting style and garner confidence is at the heart of what Pure Joy Pediatrics offers parents. When parents feel empowered in their roles as advocates caretakers and nurturers of their children the children naturally benefit. Better yet they thrive. That ultimately is our goal.
Pure Joy Pediatrics was conceptualized as a place where parents and patients are at ease throughout their experience. Making appointments easily through online scheduling communication with the provider accessing care medical records and navigating the patient experience should be void of the normal hassles and stress that seem commonplace these days. The name itself was chosen as a vision for what the patient encounter should be for patients families and the provider. One of our goals at Pure Joy is to restore joy in every patient encounter for everyone involved.
Pure Joy Pediatrics is a family-forward company. This means family come first. Some families are small and some are large but our mission is to promote the wellness of the entire family by supporting this in our community of patients. Of course the mission of Pure Joy is to promote health and wellness of children and their families and we want the same for our providers and staff. The notion is to promote happy and healthy lives for everyone involved in the patient experience. We all have one opportunity at this lifetime so lets make the most of it.