Receptionist - Business Insurance
Receptionist - Business Insurance
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Job Description
Company:
Marsh McLennan AgencyDescription:
Receptionist
Our not-so-secret sauce.
Award-winning inclusive Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. The industrys brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Receptionist at MMA.
Marsh McLennan Agency (MMA) provides business insurance employee health & benefits retirement and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America we combine the personalized service model of a local consultant with the global resources of the worlds leading professional services firm Marsh McLennan (NYSE: MMC).
A day in the life.
As our Receptionist on the Administrative team youll be responsible for:
- First Point of Contact: Greet visitors clients and staff with a professional and welcoming demeanor.
- Call Management: Answer screen and transfer phone calls efficiently and professionally.
- Administrative Support: Handle data entry filing and other administrative tasks.
- Sharing Team Responsibilities: cross-train on other front desk team member job duties to assist with regular backup coverage.
- Customer Service: Provide excellent customer service resolving inquiries and issues promptly and effectively.
- Front Desk Operations: Maintain a clean organized and welcoming reception area.
- Communication: Communicate effectively with clients visitors and staff both verbally and in writing.
- Record Keeping: Maintain accurate records of visitor logs appointments and correspondence.
- Problem Solving: Address and resolve issues in a timely and professional manner.
Our future colleague.
Wed love to meet you if your professional track record includes these skills:
- 2 years of relevant administrative/clerical experience.
- Reading writing and mathematical skills that would normally be acquired through the acquisition of a high school diploma. Some college coursework preferred.
- This individual must have a strong knowledge of general business software such as Microsoft Office Word Microsoft Teams Outlook Excel and Power Point.
- Must possess a customer service mindset with the natural disposition to be helpful and aid others in the workplace wherever possible.
- Excellent communication skills necessary to communicate effectively with clients and co-workers using tact and diplomacy especially when in high pressure situations.
- Bilingual in English and Spanish a plus.
We know there are excellent candidates who might not check all of these boxes. Dont be shy. If youre close wed be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources professional and personal development opportunities and fulfillment through meaningful work.
Some benefits included in this role are:
- Generous time off including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Charitable contribution match programs
- Stock purchase opportunities
To learn more about a career at MMA check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds heritages and perspectives of our colleagues and clients. We are always seeking those with ethics talent and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.
Employment Type
Full-Time
