eCommerce Fulfillment Manager (Limited Appointment)
eCommerce Fulfillment Manager (Limited Appointment)
Posted on :
08-06-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 21 - 23
Vacancy
1 Vacancy
Posted on :
08-06-2025
Job Description
Associated Students UCLA as a responsive student-centered organization provides innovative and excellent services programs products and facilities for the entire UCLA community. ASUCLA was created when the campus first opened in 1919. Even in the early years ASUCLA meant student government student publications and student services such as a bookstore and cafeteria. Today ASUCLA has evolved into a four-part organization. These four entities collectively make up the largest student association in the country. The four entities are:
- Undergraduate Students Association elected representatives of the undergraduate student body.
- Graduate Students Association elected representatives of the graduate student body.
- Student Media this includes the Daily Bruin the Bruin Life Yearbook and seven different magazines.
- Services & Enterprises this division is designed to meet the everyday needs of students and the campus community. Major divisions include Student Union Event Services UCLA Restaurants UCLA Store UCLA Photography and Trademarks & Licensing.
Goals of Associated Students UCLA:
Products -To provide essential and convenient items that are easily accessible of high quality and low cost including but not limited to academic support food trademark merchandise and convenience products. In addition to continue evaluating the utility and convenience of all products to make improvements that will best serve the UCLA community.
Products -To provide essential and convenient items that are easily accessible of high quality and low cost including but not limited to academic support food trademark merchandise and convenience products. In addition to continue evaluating the utility and convenience of all products to make improvements that will best serve the UCLA community.
Facilities -To provide a welcoming environment with as much space as possible for the optimal functioning of general academic support student governments student organizations and social gatherings. To have state-of-the-art venues for programming and efficient aesthetic and multi-functional commercial outlets.
Programs -To provide and support a diversified array of programming by prioritizing student-run student-initiated student-centered programming that reflects the needs of the campus community in order to enhance educational cultural and developmental social interaction.
Services -To provide an outstanding level of support to student government student groups and student programs through the state-of-the-art office and community spaces and by providing adequate financial resources and personnel to ensure an active and vibrant campus life.
Programs -To provide and support a diversified array of programming by prioritizing student-run student-initiated student-centered programming that reflects the needs of the campus community in order to enhance educational cultural and developmental social interaction.
Services -To provide an outstanding level of support to student government student groups and student programs through the state-of-the-art office and community spaces and by providing adequate financial resources and personnel to ensure an active and vibrant campus life.
eCommerce Customer Service Manager :
Starting Hourly Range: $21.00- 23.00
Department: eCommerce
Summary of Key Responsibilities:
Under the direction of the eCommerce Operations Manager the eCommerce Fulfillment Manager is
responsible for overseeing the daily execution of order processing and fulfillment for . This role ensures timely and accurate delivery of online orders manages student employee workflows andsupports operational excellence across inventory movement order accuracy and customer satisfaction.
Under the direction of the eCommerce Operations Manager the eCommerce Fulfillment Manager is
responsible for overseeing the daily execution of order processing and fulfillment for . This role ensures timely and accurate delivery of online orders manages student employee workflows andsupports operational excellence across inventory movement order accuracy and customer satisfaction.
Oversee and execute daily order management and fulfillment operations for all orders.
Assign and supervise fulfillment tasks for Student Employees including picking packing and shipping.
Manage backorder processing and coordinate stock transfers between warehouse and retail floor to meet fulfillment needs.
Collaborate closely with the Customer Experience Manager to resolve order-related issues and ensure a seamless customer journey.
Maintain the MTW office ensuring it is well-stocked organized and meets daily cleanliness and operational standards.
Process and return excess or unneeded inventory to appropriate stock rooms or sales floors.
Assist in onboarding training and mentoring Student Employees on systems and tools including NetSuite Slack Connecteam and Help Scout.
Participate in the hiring and screening process for Student Employees.
Qualifications:
Requires 2 years management experience in a high volume retail environment. Experience mustdemonstrate: excellent communication skills supervision and effective interface with diverse individuals. Must be PC proficient (word processing/spreadsheet e-mail and retail systems). BA/BS required or the equivalent combination of education and experience.
Requires 2 years management experience in a high volume retail environment. Experience mustdemonstrate: excellent communication skills supervision and effective interface with diverse individuals. Must be PC proficient (word processing/spreadsheet e-mail and retail systems). BA/BS required or the equivalent combination of education and experience.
Supervises:
Directly and indirectly manages part-time/student staff.
Physical Requirements:
Frequent walking standing sitting bending stooping reaching pushing pulling and lifting up to 30pounds.
Background Verification:
Fingerprinting Background Verification required.
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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