Success Coach, Engineering, Transportation & Technologies Programs (Grant funded through 6/30/2031)

Job Description Summary
This position is grant funded through 06/30/31. The Success Coach role will support students by ensuring student access to programs and services that help to remove barriers to student enrollment and progression. This role will provide academic success coaching services in multiple delivery modalities while connecting students with necessary student and academic campus and community support services needed to promote successful college entry and progress towards program completion. The Success Coach will help students identify options set academic career and developmental goals and assist students with making progress toward those goals with a focus on underserved student populations. Instructs students in College Success & Study Skills and College Transfer Success classes according to the NCCCS stated curriculum for ACA 115 or ACA 122. Finally the Success Coach will assist with the coordination of activities and required reporting associated with the Colleges Quality Enhancement Plan ( QEP ).

Duties
1. Provides proactive and individualized success coaching and academic advising to a student caseload facilitated by an early alert/advising system powered by predictive analytics. 2. Utilizes the Colleges Student Record and Retention technologies to monitor and encourage student progression toward credential completion and addressing any Early Alert concerns with students and faculty as needed. 3. Identifies and provides proactive outreach to students at-risk connecting them to intentional intervention and student support activities. 4. Engages students in educational planning activities to help guide them to achieve their educational goals. 5. Provides referrals to other campus and community resources when applicable. 6. Empowers students to effectively communicate with faculty and student services become better connected to resources and support services such as financial aid career services and accessibility services. 7. Uses an Appreciative Advising approach with success coaching practice. 8. Assists in the coordination of the Quality Enhancement Plan (including but not limited to enrollment navigation monitoring student academic progress manage the logistics for success seminars and other activities associated with student success). 9. Participates in programs and initiatives that facilitate student engagement career development success and retention. 10. Regularly attends assigned academic department meetings engage with faculty/staff and other departmental meetings as appropriate to remain current with departmental policies and procedures. 11. Makes recommendations to the QEP Director about improvements to design of success coaching delivery that could result in improvements in persistence and completion and other project deliverables to maximize future implementation and scalability. 12. Utilizes data for strategic planning and collaborates with other college operational units on matters that affect student recruitment success and retention. 13. Serves on Colleges standing committees and task force groups as requested. 14. Participates in administrative activities related to student admissions progression and graduation as requested. 15. Teaches two ACA 122 classes per calendar year. 16. Contributes to the overall success of the College by remaining competent and current through self-directed professional reading developing professional contacts with colleagues attending professional development sessions and attending training. 17. Contributes and adheres to the College Vision Mission including RISE principles Values and Foundational Focus Areas. 18. Supports workforce diversity in all its aspects. 19. Performs other duties as assigned .

Preferred Qualifications
1. Experience with Colleague or computerized college information systems. 2. One year of full-time or equivalent experience working in a community college setting. 3. One year of full-time or equivalent teaching experience ideally at A-B Tech Community College and/or in the NCCCS . 4. Experience with Gallup Strengths Based Coaching. 5. Proficiency in a foreign language such as Spanish an East Slavic language and/or American Sign Language.