Service Advisor
Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Competitive benefits
- Medical insurance
- 401(k) plan with match
- Vision
- Dental
- Short Term Disability
- Term Life Insurance
- Opportunity for advancement
- Sales and service discounts
- Promote from within
- Employee recognition
- Promptly greeting customers at their vehicle in the service lanes.
- Perform vehicle walk around gather customer information and identify primary concern. Clearly report all vehicle symptoms as described by the customer.
- Reviewing vehicle repair histories and verifying the need for maintenance and/or manufacturer recalls.
- Promoting the sales of labor parts and accessories: Prepare a complete and accurate estimate of cost for parts and labor.
- Establishing and communicating an accurate promise time.
- Monitoring the progress of each vehicle throughout the day and updating customers as needed.
- Verifying the final invoice reconciles with the work performed on the repair order. Contacting the customer to advise of completion.
- Explaining all complete work and charges to customer.
- Cashier customers taking payment via cash check or credit card.
- Perform active delivery walking customers to completed vehicle and ensuring satisfaction.
- Performing other duties assigned by the Service Manager.
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional well-groomed personal appearance
- Consistent record of service and sales success
- Strong record of positive customer satisfaction results
- Team oriented and self-motivated
- Able to work with little supervision
- Clean driving record and valid drivers license
Required Experience:
Unclear Seniority
Employment Type
Full-Time
