Service Advisor at Capitol Kia
Service Advisor at Capitol Kia
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Job Description
Are you looking for an exciting career with the largest Kia dealership in the Bay Area DGDGs vision for success is driven by our unique culture and cutting-edge technology. To make our vision real Capitol Kia is looking for sales professionals who think differently and strive to provide 100% guest satisfaction. We provide top-notch training to ensure your success. Theres a reason why for the fifth straight year weve earned the distinction of being Northern Californias #1 volume Kia dealership.
As aService Advisor you will create a world-class automotive retail experience by thoughtfully assessing the wants and needs of your guests in the service department.
What youll be working on:
- Greet guests determine their needs and coordinate vehicle repairs using X-Time and CDK
- Meet guests needs throughout the entire service process
- Write Repair Orders coordinate check-in and delivery processes build and communicate repair estimates follow-up on the progress of repairs and update guests regarding their service repairs
- Contact guests regarding any changes in the estimate or promise time explain cost and time requirements in detail and obtain proper authorization before any additional repairs are performed
- Advise guests on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers specifications using maintenance menus
What you need to bring to the table:
- Commitment to excellent guest experience on the phone/email in the store and after purchase
- 1-year of previous Service Advisor experience
- Valid state drivers license and good driving record (no major violations)
- X-Time and CDK experience is a plus
- Availability to work evenings and weekends
Salary: $36000-$150000/annually
*Pay is based on applicable experience and skills. This job is eligible for commissions based on individual sales metrics.
Industry Leading Benefits:
- Values-driven culture and team built on integrity caring performance and efficiency
- Continuous career development and advancement opportunities
- Comprehensive benefits package (Medical Dental Vision)
- 401k with company match
- Employee Assistance Program with free telemedicine and mental health resources
- Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package
More about DGDG:
The Del Grande Dealer Group (DGDG) is the largest family-owned automotive group in the Bay Area. Our team is over 1000 strong and growing. Weve been named a Bay Area News Group Top Workplace for 15 consecutive years (not to mention being named a Top Workplace USA in 2020). Our enthusiastic and courteous team award-winning culture combined with our cutting-edge technology provide guests with a one-of-a-kind best-in-class dealership experience.
DGDGs 4 core values of Integrity Caring Performance and Efficiency have stood at the cornerstone of our success. Our shared passion for training teaching recognition reward and promotion produce results that set us apart.
Be happyis much more than aslogan. Its a way of doing business. We pride ourselves on making our guests and our team members exceedingly happy. And wed be happy if you joined us!
DGDG takes your privacy seriously. You can learn more here: DGDG Privacy Policy*.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
* Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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