Account Management Team Lead Longtail - Spain (They/She/He)

If youre here its because youre looking for anexciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

Well deliver a non-vanilla culture built on talent where we work to amplify the impact on millions of people paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses and couriers offering on-demand services from more than 170000 local restaurants grocers and supermarkets and high street retail stores. We operate in more than 1500 cities across 23 countries.

Together we revolutionise the way people connect with their everyday needs from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us every day is filled with purpose.

What makes our ride unique

Our culture and strong values.

Our career development philosophy.

Our commitment to being a force for good.

We have a vision: Building the largest marketplace in your city to give access to anything in minutes. And this is where your ride starts.

YOUR MISSION

As Team Leader of the LongTail Growth Team your mission is to drive revenue growth by maximizing the impact of ads investments for existing partners. Youll lead a high-performing commercial team focused on helping our long tail partners grow through data-driven ad strategies and impactful account management. Your goal is to ensure sustainable order growth partner retention and sales acceleration in a fast-paced hyper-growth environment.

THE JOURNEY

• Lead and coach a team of 10 Account Managers to deliver strong commercial performance and hit ads revenue and retention targets. Be responsible for their development path with clear goals and actions to follow. Hire and onboard new AMs ensuring they understand and apply Glovos ways of working.
• Build and execute commercial plans to prevent partner churn increase ads penetration and maximize revenue.
• Ensure strong operational excellence by simplifying internal processes and enhancing team productivity.
• Participate in global meetings and trainings and cascade new processes tools and initiatives to the team.

WHAT YOU WILL BRING TO THE RIDE

• You have a solid experience (5 years) in fast-paced environments (startup investment banking top consulting firms or top tech companies).
• Relevant experience leading cross functional teams with 5 people
• A data-driven mentality taking decisions based on data and using good business judgment when necessary
• Youre persuasive in the most pleasant possible way and have no trouble selling anything that brings value to customers/partners and the Glovo platform.
• Youve got a good judgment and assertiveness and own up to your mistakes facing any situation with an optimistic approach.
• Youre extremely curious and have a desire to acquire a deep understanding on new topics.
• You find smart and elegant solutions to complex and multi-disciplinary challenges with a great critical-thinking.
• Youre extremely agile and thrive in ambiguous environments
• You are always respectful kind and fair. All of your current and former reports speak highly of you as a manager and leader
• You have an ambition that makes some people think youre crazy because you are ahead of the edge while inspiring the vast majority.
• Youre an owner you have a natural bias for action always pushing for things to happen objective and deadline oriented with a hands-on spirit.
• Excellent English and Spanish.
• An empathetic inclusive and curious attitude across the business and the industry.

Individuals representing diverse profiles and abilities encompassing various genders ethnicities and backgrounds are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you dont meet our musts dont let it stop you we are all about finding the best talent out there! Skills can be learned and embracing diversity is invaluable.

We believe driven talent deserves:

• An enticing equity plan that lets you own a piece of the action.
• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Discounts on transportation food and even kindergarten expenses.
• Discounted gym memberships to keep you energized.
• Extra time off the freedom to work from home two days a week and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave and office-based nursery.
• Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).

So ready to take the wheel and make this the ride of your life

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!