Housekeeping Inspector Join a company that is passionate about creating exceptional experiences! AT Hospitality is looking for passionate individuals to join our dynamic team! Whether youre working at The Summit Hotel or Element Eatery youll be part of an organization dedicated to delivering exceptional experiences and prioritizing guest satisfaction with a commitment to detail. - The Summit Hotel is designed to engage enlighten and inspire guests. From thought-provoking works of art to chef-curated dining experiences The Summit promises a transformative journey from every day to extraordinary. As a premier destination for meetings events weddings and more The Summit offers elevated experiences that leave a lasting impression.
- Element Eatery is a vibrant hub of the Greater Cincinnati community featuring nine unique chef-driven restaurants under one roof. Were more than just a dining destination; were a gathering place where people come together to enjoy delicious food live music and community events. Our focus is on creating a welcoming atmosphere where everyone feels at home.
At AT Hospitality we are committed to creating a supportive and inclusive work environment where all associates are empowered to succeed. We are looking for individuals who are passionate about hospitality and excited to be part of a company that is making a difference in the community. Simply stated our mission is to delight our guests support our associates and serve as a model for our community. LOCATION: The Summit Hotel DEPARTMENT: Housekeeping STATUS: Non-exempt Job Summary The Housekeeping Inspector is responsible for administering and coordinating housekeeping functions in assigned sections by the supervisor(s) manager(s) and director of the department. THIS POSITION PAYS $17.50/HOUR Job Qualifications Education & Experience: - High School diploma or equivalent required.
- Two to three years of progressive experience in a hotel or related field preferred.
- College course work in related field helpful.
- Flexible and long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally and/or 30 pounds of force frequently or constantly to lift carry push pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written with all level of associates and guests in an attentive friendly courteous and service-oriented manner.
- Must be effective at listening to understanding and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and associates in an attentive friendly courteous and service-oriented manner.
- Attend all hotel required trainings.
- Maintain regular attendance in compliance with AT Hospitality Standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and nametag.
- Comply with AT Hospitality Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity identify problem areas and assist in implementing solutions.
- Must be effective in handling problems including anticipating preventing identifying and solving problems as necessary.
- Must be able to understand and apply complex information data etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Work regularly requires or varies between day evening night holiday or weekend assignments. Schedule varies according to business demands and needs.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative including anticipating guest or operational needs.
- Perform other duties as requested by management.
- Maintain a warm and friendly demeanor at all times.
- The Housekeeping Inspector is a hands-on position.
Job Duties and Functions Fundamental Requirements: - Ensure that employees are at all times attentive friendly helpful and courteous to all guests managers and fellow associates.
- Inspect Room Attendants work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained.
- Assist in maintaining supply inventories.
- Oversee the closing of the floors at the end of the day ensuring the Room Attendants carts are clean and restocked.
- Ensure records of daily assignments are completed signed off and turned into the Housekeeping Office on time.
- Handle items for Lost and Found according to the standards.
- Monitor cleanliness and orderliness of Room Attendants carts linen closets control closets stairways and landings.
- Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift.
- Report on progress of all out-of-order rooms under the Housekeeping Departments supervision to the Guest Services Manager according to standards.
- Initiate work orders for repairs and maintenance and forward to Engineering. Follow through on each work order until completed.
- Assist with training of Housekeeping staff.
- Ensure completion of cleaning projects on a bi-annual basis.
- Other duties as assigned.
- Ensure overall guest satisfaction.
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