Senior Case Officer (Appointeeship & Deputyship)
Senior Case Officer (Appointeeship & Deputyship)
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Job Description
Senior Case Officer Appointeeship & Deputyship
Organisation:Leicestershire County Council
WorkLocation:County Hall Glenfield LE3 8AR
WorkerCategory:Hybrid Worker
Salary:31074 to 33294 (Grade 9) per annum (pro-rata for part-time)
WorkingHours: 37 hours per week
ContractType: Fixed Term (12 Months)
Closing Date: 19th June 2025
An exciting opportunity has arisen for us to appoint a new Senior Case Officer to oversee the day-to-day running of the team.
About The Role
The Appointeeship & Deputyship team provide a money management service for Adult Social Care service users in Leicestershire who lack mental capacity to manage their own affairs independently. The team is very busy with a high volume of work and frequent deadlines.
The role will include;
- The assignment of workload and associated work activities to the relevant Case Officers and ensure they are coordinated to achieve an effective efficient and timely service.
- Supervise the day-to-day operation of the Appointeeship & Deputyship team and provide guidance on operational matters including recruitment deployment development supervision attendance and conduct.
- Carry out regular supervision and annual appraisal of designated staff. Effectively monitor performance to ensure compliance with agreed targets/standards statutory requirements policies and key performance indicators
- Provide advice and guidance to team members and other Department staff members in relation to complex cases.
About You
The successful candidate will be able to demonstrate experience of or ability in:
- Identifying and implementing policy and/or process changes
- Working as part of a team and alone without direct supervision
- Dealing directly with vulnerable adults their advocates and the public
- Extensive up to date knowledge of current legislation in relation to Appointeeship & Deputyship and associated guidance and its application in established policy and practice
- The ability to take supervisory responsibility for service delivery staff and resources
- The ability to effectively communicate in writing and converse at ease with customers and provide advice in accurate spoken English
Wed also expect you to shareour commitment to our valuesand will ask you to evidence when you have demonstrated them as part of the interview process.
Interested in Flexible Working
We are keen to support employees to balance their working life with other commitments. Thereforewherever possible we will consider working arrangements that suit an individuals personal circumstanceswhilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role please contact the person named below. This mayinclude requests for term-time working part-time hours compressed hours flexible start and finish times home/remote working etc.
Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in theOur Working Stylespage on our career site.
For more information or an informal discussion please contact:
Neil Parry Strategic Service Manager
Telephone:
How to Apply
Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality diversity and inclusion at every warmly welcome and encourage applications from people of all backgrounds as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our particularly welcome applicants from Ethnically Diverse and LGBTQ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the About You section above will be offered an interview under the Disability Confident Employer Scheme.
To apply for this job please click Apply Now. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the About You section more information see theHow to Applysection on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.
If you have any technical issues when trying to apply for this post pleasecontact our Employee Service Centre: applying for this post you agree to ourTerms and Conditions.
Required Experience:
Senior IC
Employment Type
Full Time
