Applications Engineer

Location: Crawley United Kingdom

In fast changing markets customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace transportation defence security and space our architects design innovative solutions that make our tomorrows possible.

Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK we research develop and supply technology and services that impact the lives of millions of people each day to make life better and keep us safer. We innovate across the major industries of Aerospace Defence Security and Space. Your health and well-being matters to us and thats why we offer you the flexibility to do whats important to you; whether thats part time hours job sharing home working or the ability to flex your start and finish times. Where possible we support a working pattern that suits your lifestyle and helps you reach your ambitions.

Primary Purpose of the Role:

The Applications Engineer will be part of the Applications Squad and is responsible for the installation maintenance support and optimization of business applications. This role involves lifecycle management troubleshooting issues working closely with end-users and collaborating with development teams to ensure seamless application performance.

The role reports directly to the Applications LBPL with cross-functional responsibilities to members of the Applications Management Leadership Team the IS Project Management Group and senior Business Sponsors.

Service Offers:

• Project Management and Solution delivery for Applications
• Functional Consulting Services for Applications
• Application Support Services for Applications
• Lifecycle Management Services for Applications

Principal Relationships (beyond the UK IS team):

• Application Vendors and 3rd Party Support Management

• Group IS

• Business Stakeholders Business Service owners

Key Responsibilities and Tasks:

• Working individually and as part of a wider team to implement test deploy and support solutions for applications.
• Working closely with key customer stakeholders to understand current business process issues and challenges
• Following full project lifecycle requirements develop asolution perform quality assurance testing and track progress to meet deadlines for internal projects.
• Supporting the upgrade and deployment of applications across the Thales platform.
• Manage / provide input into small projects (potentially delivered by external parties)
• Support infrastructure design system upgrades and customisations workflow creation and while working with the Apps team to develop solutions to meet business objectives.
• Interfacing with both business and other IT functions supporting the development of business and functional requirements status updates enhancements deployments and go-live support.
• Implementing solutions within multiple architectural environments including Linux Windows Apache SQL Server and Oracle Database etc.
• Developing documentation for software and customisations including user guides installation guides and end user work instructions.
• Learning new technologies and work alongside our experienced Consultants and Project Managers for hands-on learning.
• Leveraging your creativity to take initiative to propose alternative solutions.

Skills/Experience

Essential

• Experience of installing configuring and supporting applications and tools for enterprise
• Server administration on Linux/Windows
• System security e.g. vulnerability management SSL certificate renewal application hardening/code review application risk reviews penetration testing application patching and alert monitoring
• Knowledge of scheduling tools
• Familiarity with ERP & PLM systems
• Application integration management
• Writing concise technical documentation including illustrations of system architecture
• Experience using service management and agile collaboration tools e.g. ServiceNOW Jira Confluence etc.
• At least 5 years experience in the IT Industry (preferably within an Engineering Company)

Desirable

• Experience of VTOM or Vega Scheduling tools
• Knowledge of Primavera Cobra Fuse
• Scripting in e.g. Python Ruby Javascript Java C# SQL or PostgreSQL PL/SQL Unix Shell C/C etc.
• Knowledge of agile methodologies
• 3 years experience in an equivalent role
• Understanding of SaaS applications

• Configuring web technologies e.g. NGINX IIS IBM Websphere or Apache
• Understanding of networks e.g. HTTPS DNS TCP/IP DHCP LDAPS SMTPS firewalls & load balancing
• Understanding of APIs technologies: REST/ SOAP Kong & Apigee Postman or GraphQL
• Familiarity with containerisation technologies e.g. Kubernetes Docker or Podman

Soft Skills

• Ability to understand and translate business requirements into technical solutions
• Efficiency in diagnosing and resolving software system and application issues
• Communicating effectively with both technical teams and non-technical stakeholders
• Ability to learn and adapt to new tools and technologies
• Working collaboratively within cross-functional teams

Values & Behaviours:

• Focus on Customers
• Perform through teaming
• Innovate
• Develop our people
• Stakeholder Engagement
• Ambition and Accountability

Qualifications:

Essential

• Degree/HND or an equivalent in a relevant IT subject

Desirable

• Any related IS certifications/qualifications/training

#LI-JB1

In line with Thales Baseline Security requirements candidates will be asked to provide evidence of identity eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.

At Thales we provide CAREERS and not only jobs. With Thales employing 80000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.

Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment if you need this job advert in an alternative format or if you have any questions about the recruitment process please contact Resourcing Ops for mid to senior roles or the Early Careers Teamfor graduate and apprentice roles.

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