Technical Claims Specialist
Technical Claims Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Internal applications only
Thinking of your next career move and looking to build on your already great understanding of Guild Insurance then take a look at this role in our Technical Property Claims team.
The Role
Reporting to the Claims Team Leader - Property the Technical Claims Specialist will be responsible for delivering best practice claims management for complex claims and provide technical coaching and support to the claims team in line with strategic and operational objectives of the business.
In the role you will be proactively managing a complex Commercial Property claims portfolio (including small to large losses) end to end using and continuing to build on your technical expertise in Commercial Property Owner and Business Insurance.
Other duties may include maintaining accurate and timely reserves for customers in line with our claims guidelines and as a support for others in the team approving reserve increases and payments as required and assisting with and responding to IDR requests.
It is essential that you can establish build and maintain effective stakeholder relationships including but not limited to our clients brokers panel service providers and other team members. You will need to possess and clearly demonstrate excellent verbal and written communication skills a high attention to detail and the ability to analyse and distil complex information from multiple sources to inform your decisions. A strong customer first focus is essential for the success of this role.
The required experience we are looking for
- Experienced in managing commercial property claims
- Experience coaching and mentoring other team members
- Ability to confidently handle complaints and denials
- Excellent knowledge of a broad range of claims including Commercial Property Owner and Business Insurance specifically in Business Interruption and complex claims
- Cert IV in General Insurance and/or Diploma of General Insurance (desirable)
- RG146 Tier 2 certification (desirable)
Next steps....
- Please make sure that you discuss your application with your current Manager so they are aware of your interest in this position
- Prepare your thoughts around why you are interested and how this role fits in with your career plan/goals
- Internal interviews will be held once internal campaign has closed
Apply now to express your interest in this key role. Should you have any questions or if youd like a copy of the position description please feel free to contact Sandra via Teams or email at
Applications accepted until end of business Tuesday 17th June 2025.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
