Test Director, Unannounced Game | Irvine, CA

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TEAM INTRODUCTION

At Blizzard Entertainment we pour our hearts and souls into everything we create. Best known for iconic video game universes including Warcraft Overwatch Diablo and StarCraft weve been creating genre-defining games for millions of players around the world for more than 30 years. Were on a quest: bring our dreams to life and craft the most epic entertainment experiencesever. Hard work iteration and polish go into the Blizzard secret recipe but the most important ingredients come from talented people who share our vision.

The concept of Blizzard polish that is the infinite care and loving detail put into every aspect of our games is something we take seriously and pride ourselves on delivering to our players. Its a responsibility shared across the company and its undisputed heart and soul is Blizzard QA. Blizzard QA is a close-knit team; we care about iteration problem-solving and succeeding as a group. We genuinely love what we do for a living and expect the same from everyone who joins us!

This role is anticipated to be a hybrid work position with some work on-site and some work-from-home. The home studio for this role is Irvine CA.

JOB SUMMARY
The Quality Director is a key leader overseeing QA operations and testing for one or more products ensuring software quality and continuous improvement. The Quality Director plays a critical role in delivering exceptional gaming experiences by developing and managing strategies goals and key initiatives for test teams and products ensuring alignment with organizational strategies across globally distributed teams. They define and achieve annual quality goals drive a strategic vision for quality assurance improvement and lead efforts to hire develop and retain talent including senior management. Additionally they champion the customer experience lead standards for cross-functional teams innovate technology and process improvements and analyze key metrics to shape the quality strategy. They collaborate with product directors to prioritize quality objectives maintain an in-depth knowledge of the franchise and lead and be accountable for the quality and health of the testing-related bodies of work. They also lead partner and collaborate with teams across the company on quality initiatives driving projects with regional teams partners and stakeholders to contribute to the long-term QA vision and foster proactive and engaging communication with stakeholders.

WHAT YOU BRING TO THE TABLE
Develop and lead quality strategies goals and initiatives for one or more test teams and products ensuring alignment with department and company strategies across globally distributed teams.
Collaborate with product directors to set and prioritize quality objectives in short and long-range planning. Maintain an in-depth knowledge of the franchise to champion the customer experience.
Innovate technology and process improvements into the product software development life cycle to assure quality reliability scalability and predictability.
Lead and be accountable for the quality and health of the testing-related bodies of work and all deliverables workflows and relationships for the franchise.
Establish and review quality metrics and key performance indicators (KPIs) to measure and improve the effectiveness of the QA processes.
Lead standards for cross-functional teams encompassing strategy test execution and reporting while ensuring the quality of all deliverables workflows and relationships. Manage product test schedules needs dependencies and resources.
Conduct regular business reviews and provide quality-related services to senior leadership while refining and optimizing the role of quality assurance within the company. Lead and participate in meetings to provide updates share information drive change and facilitate effective decision-making.
Provide leadership support and guidance to teams at multiple levels including senior management to ensure effective synergy and team performance. Foster a productive positive and collaborative work culture.
Champion efforts that build synergy trust collaboration and inclusivity within the company and globally distributed teams. Own and manage relationships with key stakeholders and leaders ensuring transparency.
Lead partner and collaborate with teams across the company and with global outsource teams on quality initiatives projects and bodies of work and fostering proactive and engaging communication.
Performs other duties as assigned.

MINIMUM REQUIREMENTS

Experience
Minimum 12 years of experience in Quality Assurance.
Minimum 4 years in management directing the work of both individual contributors and multiple levels of leadership and teams.
Experience with game engines content and asset editors and shared technologies.
Experience leading regional test teams and forecasting and managing test budgets for large projects.

Knowledge & Skills
High School diploma or equivalent required. Bachelors Degree in a related field preferred.
Thorough understanding of Software Development Life Cycle (SDLC) specifically QA processes in agile and waterfall development environments.
Be an expert in multiple software testing methodologies.
Practical knowledge of relational databases such as Oracle MySQL & SQLServer. Thorough understanding of Jira process.

EXTRA POINTS
White box testing experience.
Certification in any of the following: PMP Scrum Master and/or ISTQB-ATM.
Coding Knowledge: XML / HTML JavaScript Python Java C / C / C# SQL.
High level of gaming knowledge and/or skill.
Passion for Blizzards line of products and services.

Your Platform

Best known for iconic video game universes including Warcraft Overwatch Diablo and StarCraft Blizzard Entertainment Inc. () a division of Activision Blizzard which was acquired by Microsoft (NASDAQ: MSFT) is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industrys most critically acclaimed and genre-defining games over the last 30 years with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Xbox PlayStation Nintendo Switch iOS and Android.

Our World

Activision Blizzard Inc. is one of the worlds largest and most successful interactive entertainment companies and is at the intersection of media technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty World of Warcraft Overwatch Diablo Candy Crush and Bubble Witch. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries making us the largest gaming network on the planet!

Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical emotional and financial well-being for Every World - weve got our employees covered!

The videogame industry and therefore our business is fast-paced and will continue to evolve. As such the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification when in fact they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position please email your request to General employment questions cannot be accepted or processed here. Thank you for your interest.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation gender identity age marital status veteran status or disability status among other characteristics.

Rewards

We provide a suite of benefits that promote physical emotional and financial well-being for Every World - weve got our employees covered! Subject to eligibility requirements the Company offers comprehensive benefits including:

• Medical dental vision health savings account or health reimbursement account healthcare spending accounts dependent care spending accounts life and AD&D insurance disability insurance;
• 401(k) with Company match tuition reimbursement charitable donation matching;
• Paid holidays and vacation paid sick time floating holidays compassion and bereavement leaves parental leave;
• Mental health & wellbeing programs fitness programs free and discounted games and a variety of other voluntary benefit programs like supplemental life & disability legal service ID protection rental insurance and others;
• If the Company requires that you move geographic locations for the job then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting the U.S. the standard base pay range for this role is $107200.00 - $198320.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately your specific range and offer will be based on several factors including relevant experience performance and work location. Your Talent Professional can share this roles range details for your local geography during the hiring process. In addition to a competitive base pay employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates new hire compensation is negotiable.