Night Auditor l Hotel Burg
Night Auditor l Hotel Burg
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
What Youll Do:
Here are some of the tasks youll be responsible for daily:
- Audit and reconcile daily financial transactions including guest folios to ensure accuracy and reconcile discrepancies.
- Provide excellent customer service to late-night guests handle check-ins and check-outs and address guest inquiries.
- Manage front desk duties including answering phones scheduling wake-up calls and handling guest requests.
- Prepare end-of-day reports including financial summaries occupancy rates and other relevant data.
- Monitor property security address any safety concerns and ensure the safety of guests and their belongings.
- Communicate with other hotel departments including housekeeping maintenance and sales to ensure smooth operations.
- Maintain accurate financial records including cash drawer balancing and processing guest payments.
- Assist guests with reservations cancellations and modifications.
- Follow established emergency procedures and protocols to ensure guest safety and property security.
Minimum Requirements:
- Providing friendly and efficient service to guests is critical.
- Effective communication with guests and other hotel staff is essential.
- Being able to handle unexpected situations and guest issues is important.
- Accuracy in financial audits and recordkeeping is critical.
- Balancing cash drawers and reconciling financial transactions requires strong mathematical abilities.
- Using hotel management systems and other software is required.
- Previous experience in the hospitality industry (Preferred)
- Highschool diploma required
When Youre Here:
Be prepared to accommodate varying schedules including nights weekends and holidays
This position will require standing and moving for 90% of the time sometimes in varying temperatures.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information.
This description is subject to change at the sole discretion of the Company and in no way creates an employment contract implied or otherwise; each associate remains at all times an at will associate.
We offer excellent pay hotel discounts F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company
Employment Type
Full-Time
