Engagement Manager , AWS Professional Services India

AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the
largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector

As an Engagement Manager you will collaborate with AWS consultants partner and client teams to create and execute a plan to achieve engagement goals that deliver customer outcomes. You will gain knowledge of the customer environment to expedite stakeholder alignment and team cohesion to help deliver customer value. You will lead engagements aligned to Amazon Leadership Principles and in accordance with the Engagement Manager Role Guidelines.

Key job responsibilities
As a delivery leader youll drive business outcomes through matrix team management across multiple workstreams employing agile/hybrid/waterfall methodologies. Your responsibility encompasses end-to-end project lifecycle management from outcome validation to successful delivery aligned with our Delivery framework.

Lead complex multi-stream delivery engagements
Validate and ensure achievement of customer business outcomes
Manage risks proactively while identifying opportunities for additional value
Coach teams and customers on delivery practices
Partner with sales support and engineering teams for comprehensive solution delivery
You will serve as a strategic advisor helping customers navigate their transformation journey while fostering innovation. This includes:
Providing strategic guidance and risk management
Delivering training on agile methodologies
Enabling partners through framework adoption
Collaborating across AWS teams
Gathering and channeling customer feedback to improve AWS services

The role requires adaptability to handle unexpected challenges and willingness to travel to customer sites and internal events as needed.

Success in this position demands effective leadership skills agile expertise and the ability to drive business outcomes while maintaining stakeholder relationships.

About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional

Hands on experience delivering enterprise-level IT consulting projects using Agile Waterfall and Hybrid methodologies
Working experience on Agile and Project Management delivery best practices frameworks methodologies and tool sets (e.g. Miro Jira)
Presented to C-level executives as well as to technical subject matter experts
Experience in technical product or program management
Experience in software development


Project management certifications (e.g. APM CSMPSM PMI-ACP PRINCE2 SAFe (Scaled Agile) etc.)
AWS / Cloud Experience and Certifications
Flair for selling and operating as a Trusted Advisor
Past experience as a Technical Program Manager (TPM) leading development projects. The ability Influence technical priorities and business strategy through data-driven contributions working directly with engineering managers and software engineers


Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.