Senior Fraud Investigator
Senior Fraud Investigator
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Job Description
Do you want your voice heard and your actions to count
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG) one of the worlds leading financial groups. Across the globe were 120000 colleagues striving to make a difference for every client organization and community we serve. We stand for our values building long-term relationships serving society and fostering shared and sustainable growth for a better world.
With a vision to be the worlds most trusted financial group its part of our culture to put people first listen to new and diverse ideas and collaborate toward greater innovation speed and agility. This means investing in talent technologies and tools that empower you to own your career.
Join MUFG where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.Responsibilities:
Monitor Team alerts and reassign when necessary
Monitor Team Phone status
Monitor Fraud Ops mailbox and assist team with prompt replies
Monitor Pending cases and work with team to disposition timely
Promote and demonstrate teamwork
Provide team best tips/ best practices and examples or processes
Provide consistent feedback to Tampa/Tempe team sending recognition of support
Side by Side coaching
Contribute to procedure material (new and updating)
Update Special Instructions
First point of contact for analysts questions
First point of contact for escalation calls
Partner with Training - fill in when trainer OOO As needed
Partner with Training team to review/update decks prior to release.
Make suggestions and recommendations when necessary.
Send daily reporting to business partners
Create INC tickets on analysts behalf for system and service issues
Remain flexible
Partner with QA Analyst
Large Dollar review
TAR
EOD checklist
Partner with peers to ensure coverage when scheduling PTO.
Other tasks as assigned by your manager
Qualifications:
Previous experience in leadership guiding instructing directing and leading a team to achieve key results.
This individual will act as the steering wheel for a team working towards organizational goals.
The role requires problem-solving skills and ensuring the team operates smoothly and efficiently under a managers supervision.
This leadership style emphasizes practicality and discipline within the team or organization.
Degree or equivalent work experience equally preferable
Degree in criminal justice or business administration
The typical base pay range for this role is between $66K - $85K depending on job-related knowledge skills experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits retirement plans educational assistance and training programs income replacement for qualified employees with disabilities paid maternity and parental bonding leave and paid vacation sick days and holidays. For more information on our Total Rewards package please click the link below.
We will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance (ii) the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (iii) the Los Angeles County Fair Chance Ordinance and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment if any.The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race color national origin religion gender expression gender identity sex age ancestry marital status protected veteran and military status disability medical condition sexual orientation genetic information or any other status of an individual or that individuals associates or relatives that is protected under applicable federal state or local law.
Required Experience:
Senior IC
Employment Type
Full-Time
