Program Manager, Provider Relations
Program Manager, Provider Relations
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Department Overview
Responsible for building referrals to OHSU pediatric and womens health service lines through effective sales
strategies that support service line business strategy and marketing plans. Develops and implements long and
short-term sales plans in assigned territories concentrating on building relationships through serviceeducation and communication with referring providers. Works collaboratively with the liaison team anddepartments engaged in referring provider outreach and engagement including Strategic Outreach thePhysician Advice and Referral Service (PARS) Marketing Business Development the Faculty Practice Planclinic operations and other outreach staff.
Function/Duties of Position
- Identified targeted referral sources in assigned territories prioritizing basedon OHSU pediatric and womens health strategic growth and retentionobjectives. Develops and implements long and short-term sales strategiesfor assigned territories that result in increased referrals to OHSU specialistsand facilitates. Initiates and maintains contact with targeted referral sourcesmeeting or exceeding goals for sales activities including calls and face-to- face contacts.
- Assesses needs of targeted referring providers and serves as liaison with appropriate OHSU provider department or service. Works collaboratively with Marketing service lines Physician Advice and Referral Service (PARS) CME office faculty and others to develop and deliver appropriate materials educational events and tools to enhance referral process. Activates select practices on OHSU Connect. Provides support to Strategic Outreach office in coordination and facilitation of collaborative initiatives as requested. Providers referral data and other metrics to assist in targeting and ROI analyses.
Maintains accurate contact management database. Ensures addition of newproviders and timely update of sales activities. Works with business dataanalyst to develop target list and track results of sales efforts as well asprovide regular reports on sales activities referral results and issueresolutions. Maintains departmental budget. Demonstrates professionalismand excellent customer service skills at all times.
Contributes current and relevant market intelligence to leadership for actionor informational purposes including physicians entering or leaving regionpractice expansion opportunities competitor activities and initiatives etc.
Maintains a depth and scope of knowledge regarding OHSUs strategiesservices and staff expertise that allows for accurate and appropriatecommunication with referral sources.
Required Qualifications
Education:
- Bachelors degree in Marketing Communications Healthcare or a related field
- A valid drivers license is required
Experience:
- Two or more years of business development marketing management and/or project management experience in healthcare or other service industry.
Job Related KnowledgeSkills and Abilities(Competencies):
- Demonstrated service excellence
- Excellent verbal and written presentation skills
- Knowledge of healthcare
- Demonstrated capability in sales
- Advanced skills in market data analysis
Preferred Qualifications
Education:
- Masters degree in Business Marketing Sales or Healthcare related field
Experience:
- Five to seven years of experience of business development marketing management and/or project management experience in healthcare or other service industry
Job Related KnowledgeSkills and Abilities(Competencies):
- Experience in physician relations
- Knowledge of Oregon healthcare providers
- Knowledge of Salesforce database
Additional Details
Position requires travel by car and plane throughout the state of Oregon and United States region. Overnighttravel is occasionally required.
All are welcome
Required Experience:
Manager
Employment Type
Full-Time
