Sales Support Administrator - Ripon
Sales Support Administrator - Ripon
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Job Description
Sales Administrator
Location: Ripon
Starting salary- 24500 p/a
Benefits: 23 days annual leave stats Healthcare cashback plan and much more.
A fantastic opportunity for a candidate with an interest in Sales and Customer Service. In this role you will support both the sales team and B2B customers. Youll be involved in processing orders keeping records up to date and helping to solve customer queries in an efficient and professional way. Its a busy hands-on role thats ideal if you like staying organised working with people and learning new skills in a fast-paced environment.
Our client are specialists within their field who work with some biggest UK and international brands. This opportunity is ideal for candidates who are highly organised and ready to learn in a busy sales Support Team.
Responsibilities include:
Sales Administration:
- Processing customer orders via email phone or online chat
- Enter and manage orders on multiple systems
- Ensuring orders are processed accurately and with a high level of attention to detail
- Supporting delivery timelines by managing customer expectations
- Ensuring all orders are processed within the service level agreements
- Look for chances to recommend extra products or services
- Help on bard new clients to the company systems
- Coordinating with other departments such as finance and operations
- Support projects for customers
Customer Service:
- Support clients with questions or problems working with other teams when needed
- Provide friendly helpful after-sales support
- Keep customer details up to date on the company systems
- Build strong relationships with customers and team members
What skills do you need
- Good Communicator: Friendly and confident talking to customers and teammates
- Customer First: Always ready to help and go the extra mile
- Team Player: Works well with others and supports the team
- Flexible: Happy to take on different tasks and learn new things
- Attention to Detail: Careful organised and accurate with your work
Please apply ASAP via the link or contact Unity Resourcing for more info!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
