Customer Svc Special Intermed- Bookstore Lead Cashier
Customer Svc Special Intermed- Bookstore Lead Cashier
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Job Description
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
Working Title:
Customer Svc Special Intermed- Bookstore Lead CashierInstitution:
St. Cloud Technical and Community CollegeClassification Title:
Bargaining Unit / Union:
206: AFSCME - Clerical and OfficeCity:
St. CloudFLSA:
Non Job ExemptFull Time / Part Time:
Full timeEmployment Condition:
Classified - UnlimitedSalary Range:
$20.45 - $28.79Job Description:
This position exists to serve as the Lead Cashier at the campus bookstore. The Customer Service Specialist is responsible for delivering exceptional customer service to students staff and visitors efficiently processing transactions and ensuring the smooth operation of the cash register. This role also supports the bookstore team with merchandising and inventory management for textbook and non-textbook items contributing to an organized well-stocked and welcoming environment.
Salary Range:
$20.45 - $27.12 per hour
Minimum Qualifications (expected to have to enter job)
Minimum of two years of experience in a similar business position.
Proficient in the use of standard business software applications including word processing electronic spreadsheets internet browsers and e-mail software.
Excellent customer service skills to provide courteous and efficient service and proficient in oral written and electronic communications to effectively interact with customers including the public students and employees sufficient to explain policies and procedures and deal with complaints.
Experience in a retail environment and has the ability to operate a cash register calculator card reader and pricing equipment.
Ability to serve individuals from diverse racial ethnic and socio-economic backgrounds.
Commitment to equity diversity and inclusion.
Physical ability sufficient for standing frequently lifting boxes up to forty pounds intermittently and reaching to stock shelves or unpack boxes occasionally.
Preferred Qualification(desired but not expected to have to enter job)
Two-year degree in a Business-related field with emphasis on retail.
Ability to successfully use software such as Microsoft Word and Excel to create and modify documents and spreadsheets.
Knowledge and understanding of MBS systems such as ARC (Advanced Retail Center) and inSite ecommerce marketplace.
Ability to organize tasks initiate action work independently within parameters and communicate effectively with a diverse range of people.
Ability to multi-task and quickly adapt to changes in policies processes procedures and priorities and ability to work independently within parameters.
Ability to communicate effectively and demonstrate proficient human relations skills to work with a varied level of internal and external customers to achieve effective problem solving.
Other Requirements:
In accordance with the Minnesota State Colleges & Universities (Minnesota State) Vehicle Fleet Safety Program employees driving on college/university business who use a rental or state vehicle shall be required to conform to Minnesota States vehicle use criteria and consent to a Motor Vehicle Records check.
A job offer may be contingent upon successfully passing a background check. The background check may
consist of the following components:
Criminal Background Check
Employment Record Review (current and former State employees only)
Employment Reference Check
Conflict of Interest Review
Employment eligibility: The college regrets that is in unable to offer H-1B sponsorship at this time. The successful candidate under U.S. Citizenship and Immigration Services regulations must be able to accept work in the U.S. by the day employment begins.
Work Shift (Hours / Days of work)
Hours are day shift Monday through Friday
Telework (Yes/No)
No
About
St. Cloud Technical & Community College (SCTCC) is committed to providing high-quality accessible education that prepares students for fulfilling careers and lifelong learning. Rooted in its mission to educate engage and empower students to reach their career and life goals SCTCC strives to foster an inclusive learning environment that addresses and reduces equity gaps. Through dedicated efforts in equity diversity and inclusion the college works to ensure all studentsregardless of backgroundhave the opportunity to succeed and thrive.
Benefits Information:
At Minnesota State we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays Vacation Time Sick Time six weeks of Paid Parental Leave low cost medical and dental insurance with low deductibles ($250 - $1500) a Pension Plan 457(b) and 403(b) retirement plans and other retirement investment options pre-tax medical and dental expense (with roll-over option) and dependent care accounts employer paid life insurance short and long term disability as well as professional development and a tuition waiver program for employees and their dependents etc. We promote the health and well-being of our employees and take work/life balance seriously.
Benefits Information:
At Minnesota State we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays Vacation Time Sick Time six weeks of Paid Parental Leave low cost medical and dental insurance with low deductibles ($250 - $1500) a Pension Plan 457(b) and 403(b) retirement plans and other retirement investment options pre-tax medical and dental expense (with roll-over option) and dependent care accounts employer paid life insurance short and long term disability as well as professional development and a tuition waiver program for employees and their dependents etc. We promote the health and well-being of our employees and take work/life balance seriously.
Desired Start Date:
0Position End Date:
Open Date:
0Close Date:
0Posting Contact Name:
Christine H BlommerPosting Contact Email:
Employment Type
Full-Time
