This is a hybrid role in Towson MD (21204) 4 days/week and remote 1 day/week. 12 month contract with the potential for multiple extensions.
Background: Seeking a highly skilled and proficient Developer adept at developing in Microsoft Dynamics for the purposes of creating a Customer Relationship Management tool for the enterprise.
Duties & Responsibilities:
Serves as a subject matter expert (SME) responsible for the overall design architecture and implementation of the Customer Relationship Management Tools (CRMs) in Microsoft Dynamics as well as their integration with other systems.
Defines the logical technical and physical architecture for the Microsoft Dynamics CRM solution.
Develops a ready Customer Relationship Management solution in Microsoft Dynamics.
Directs the day-to-day administration support maintenance and monitoring of the Microsoft DynamicsCRM solution including customizations and configurations.
Develops and implements and trains others to develop in Microsoft Dynamics.
Helps gather and document requirements from non-technical business users.
Uses technical expertise to translate business requirements into effective system requirements andfunctional design documents.
Collaborates with business analysts project managers and other technical staff to understand business requirements and translate them into technical solutions.
Assist with any data migration tasks to and from the Microsoft Dynamics CRM solution.
Prototypes and demos recommended solutions for users.
Integrates Microsoft Dynamics CRM with third-party applications databases and external systems where necessary.
Provide ongoing technical support and training for end-users.
Perform regular quality assurance and testing to ensure the solution meets the needs of the end-user.
Assist with the project planning scheduling and deployment of the new CRM features.
Minimum Qualifications & Skills:
Education: Bachelors Degree from an accredited college or university in Engineering Computer Science
Information Systems Business or other related discipline.
7 years of experience in IT industry
3 years of experience as a technical expert in an IT organization
3 years of experience developing in Microsoft Dynamics
Proficiency in Microsoft Dynamics 365 CRM Development and customization
Experience with Javascript C# .NET and Web Services
Knowledge of Dynamics 365 APIs and SDKs
Understanding of Customer Relationship Management solutions
Experience with SQL database management and data migration techniques
Strong communication skills and ability to work in a team environment
Problem solving skills
Preferred Qualifications & Skills:
Masters Degree in Computer Science Information Systems or other related field or equivalent work experience.
Experience building a CRM solution in Microsoft Dynamics from design through development (Full Life Cycle)
Strong understanding of CRM data modeling workflows and user interface customization
Familiarity with Microsoft Power Platform (Power BI Power Automate Power Apps)
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