Description
ChildServe is looking to hire an organized efficient and customer service-focusedOperations Assistantto manage schedules and coordination for our outpatient service areas. This position will bePart-Time.
This position will provide administrative support services to ensure that families staff and visitors have a positive experience.
Schedule
- Part-Time 12 hours per week
- Monday - Thursday 3-6pm
What Youll Do
- Answers multi-line telephone routing the call as appropriate.
- Assist with mail as needed.
- Receive and process organizational faxes coming into the fax machine in a timely confidential and accurate manner.
- Coordinates payment functions.
- Greets and identifies needs of visitors to ChildServe. Provides a positive customer service experience when interacting with families visitors and staff. Identify and communicate to providers when clients have arrived for appointments.
- Provides clerical support to program and partner programs as requested by leaders. May assist with updating data providing project support data collection and similar tasks. Completes other duties as assigned.
What Youll Need
- H.S. Degree or GED equivalent required some college preferred.
- Preferred: two years office/administrative experience including customer service.
- Ability to work effectively accurately and efficiently with frequent interruptions.
- Ability to communicate effectively and professionally with others both verbally and in writing and foster effective relationships with co-workers families and 3rd parties.
- Computer skills; specifically Microsoft Office and experience using an electronic health record system.
- Maintain positive working relationships and demonstrate sensitivity to and respect for a diverse population.
- Must exercise confidentiality regarding the affairs of clients staff their families and ChildServe
- Ability to interpret and follow applicable policies procedures and regulations.
- Ability to communicate in English effectively for understanding in writing and verbally.
Why ChildServe
ChildServehas earned the title of Top Workplace every year since 2014. Heres why employees love working here:
- Our work matters.We partner with families to help children with special healthcare needs live agreatlife.
- Were not your average non-profit.We serve 5800 children each year through over 30 specialty pediatric services in the Ames Des Moines and Iowa City areas. Many of our programs are one-of-a-kind.
- Our team members rock.Our teams are filled with people who care about their coworkers and who believe that collaboration is key to providing exceptional care to children.
- Our learning never stops. As a non-profit dedicated to innovation were proud to help many team members gain new certifications continue their education take their expertise to the next level and find new opportunities to advance their career right here at ChildServe.
- Weremoving forward together. Experts across multiple disciplines work together to help kids get the best care possible.
Ready to leave work every day knowing youve made a difference for kids and families Lets move Forward Together - apply today!
ChildServeis an Equal Opportunity Employer.