Senior HR Coordinator

At Scribd (pronounced scribbed) our mission is to spark human curiosity. Join our team as we create a world of stories and knowledge democratize the exchange of ideas and information and empower collective expertise through our three products: Everand Scribd and Slideshare.

We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer.

When it comes to workplace structure we believe in balancing individual flexibility and community connections. Its through our flexible work benefit Scribd Flex that employees in partnership with their manager can choose the daily work-style that best suits their individual needs. A key tenet of Scribd Flex is our prioritization of intentional in-person moments to build collaboration culture and connection. For this reason occasional in-person attendance is required for all Scribd employees regardless of their location.

So what are we looking for in new team members Well we hire for GRIT. The textbook definition of GRIT is demonstrating the intersection of passion and perseverance towards long term goals. At Scribd we are inspired by the potential that this can unlock and ask each of our employees to pursue a GRIT-ty approach to their work. In a tactical sense GRIT is also a handy acronym that outlines the standards we hold ourselves and each other to. Heres what that means for you: were looking for someone who showcases the ability to set and achieve Goals achieve Results within their job responsibilities contribute Innovative ideas and solutions and positively influence the broader Team through collaboration and attitude.

About the team and role

As a Senior HR Coordinator you will manage a variety of projects and tasks that will enhance the employees journey and help engage and retain great talent. Youll be the first point of contact for employee questions handling each one with professionalism and care while also contributing to critical HR areas like benefits administration systems and data management continuous process improvement and delivering solutions that elevate the employee experience.

You bring a sharp eye for detail a proactive mindset and a natural instinct for creating thoughtful human-centered solutions. Youre energized by solving problems creatively and thinking outside the box to find better more efficient ways of working. In this dynamic role youll wear many hats and grow alongside a collaborative ambitious and supportive team that values curiosity respect and development. If youre a self-starter who loves learning and thrives on turning challenges into impact wed love to hear from you. Join us at Scribdwhere your contributions are valued and your work makes a difference.

.

About you:

• Youre empathetic approachable and genuinely committed to supporting and guiding employees.

• You communicate with clarity integrity and professionalism building trust by delivering thoughtful and proactive guidance and solutions.

• Adaptable and collaborative you thrive in team environments and contribute positively to team goals and initiatives.

• Organized and thorough you manage multiple tasks comfortably maintain attention to detail and calmly navigate shifting priorities.

• Youre proactive motivated by continuous improvement and eager to enhance processes and elevate the employee experience.

• Curious and growth-oriented you welcome opportunities to expand your responsibilities solve problems with confidence and continuously develop your skills.

What you will do

Employee Support & Guidance

• Serve as the first point of contact for employee questions delivering timely professional accurate responses.

• Lead administration from onboarding payroll issue resolution benefits & perks to employment changes offboarding and more.

• Drive consistency and support in key HR areas by managing the behind-the-scenes logistics tools and touchpoints that power a smooth human-centered employee journey.

• Provide support by preparing organizing and managing immigration-related documentation processing applications and assisting with maintaining compliance for visas and work authorizations.

• Partner with other departments to proactively identify opportunities and support improvements that elevate the employee experience.

HR Processes & Compliance

• Interpret communicate and evolve human resources policies procedures laws standards and regulations.

• Interest in employment law with working knowledge of regulations such as FMLA ADA and EEOC and the ability to ensure consistent compliance with federal state and local requirements.

• Partner with our Finance team to administer payroll bi-monthly ensuring all updates and changes are captured.

Benefits Administration

• Support our benefits & perks administration systems to ensure all data is accurate and updated as needed.

• Conduct benefits orientation for new hires and support employees throughout their benefits lifecycle.

• Manage leaves of absence and ensure compliance with ACA and non-discrimination requirements.

• Serve as the primary liaison with our benefits broker and employees.

• Lead open enrollment and drive benefits education and communication strategy

• Identify and implement improvements to our benefits offerings and processes.

Scribd Humans - Inclusion & Belonging

• Support internal initiatives that foster a diverse inclusive and engaged community.

• Partner with employee resource groups contribute to community-building communications (e.g. newsletters) and help execute programs that promote an inclusive environment.

You Have

• Experience: You have experience in an operations role.

• Technical Skills: You are proficient in Google Suite and HRIS or a quick learner of new systems.

• Communication: You are a skilled communicator in pen and voice phone or live; you provide helpful guidance with clarity.

• Collaboration: You are skilled at developing effective relationships with your team and the broader employee population.

• Confidentiality: You can handle confidential information with discretion.

• Organization: You are independent organized and passionate about accuracy and attention to detail. You are excellent at juggling multiple projects and deadlines simultaneously.

• Adaptability: You are self-aware and open to adapting to changing priorities.

• Problem-Solving: You thrive in situations where you can think critically anticipate issues before they arise and proactively suggest effective solutions.

• Growth-mindset: You are motivated and an active learnerif you dont know something you find a way to learn about it and arent afraid to ask for help.

At Scribd your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role level and geographic location. San Francisco is our highest geographic market in the United States.

In the state of California the reasonably expected salary range is between $68000 minimum salary in our lowest geographic market within California to $116500 maximum salary in our highest geographic market within California.

In the United States outside of California the reasonably expected salary range is between $56500 minimum salary in our lowest US geographic market outside of California to $101000 maximum salary in our highest US geographic market outside of California.

In Canada the reasonably expected salary range is between $71500 CAD minimum salary in our lowest geographic market to $95000 CAD maximum salary in our highest geographic market.

We carefully consider a wide range of factors when determining compensation including but not limited to experience; job-related skill sets; relevant education or training; and other business and organizational needs. The salary range listed is for the level at which this job has been scoped. In the event that you are considered for a different level a higher or lower pay range would apply. This position is also eligible for a competitive equity ownership and a comprehensive and generous benefits package.

Are you currently based in a location where Scribd is able to employ you
Employees must have their primary residence in or near one of the following cities. This includes surrounding metro areas or locations within a typical commuting distance:

United States:

Atlanta Austin Boston Dallas Denver Houston Jacksonville Los Angeles Miami New York City Phoenix Portland Sacramento Salt Lake City San Diego San Francisco Seattle Washington D.C.

Canada:

Ottawa Toronto Vancouver

Mexico:

Mexico City

Benefits Perks and Wellbeing at Scribd

*Benefits/perks listed may vary depending on the nature of your employment with Scribd and the geographical location where you work.

• Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees

• 12 weeks paid parental leave

• Short-term/long-term disability plans

• 401k/RSP matching

• Onboarding stipend for home office peripherals accessories

• Learning & Development allowance

• Learning & Development programs

• Quarterly stipend for Wellness WiFi etc.

• Mental Health support & resources

• Free subscription to Scribd gift memberships for friends & family

• Referral Bonuses

• Book Benefit

• Sabbaticals

• Company-wide events

• Team engagement budgets

• Vacation & Personal Days

• Paid Holidays ( winter break)

• Flexible Sick Time

• Volunteer Day

• Company-wide Employee Resource Groups and programs that foster an inclusive and diverse workplace.

Access to AI Tools: We provide free access to best-in-class AI tools empowering you to boost productivity streamline workflows and accelerate bold innovation.

Want to learn more about life at Scribd want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing about the need for adjustments at any point in the interview process.

Scribd is committed to equal employment opportunity regardless of race color religion national origin gender sexual orientation age marital status veteran status disability status or any other characteristic protected by law. We encourage people of all backgrounds to apply and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.