Food and Beverage Operational Specialist
Food and Beverage Operational Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark The Hotel Hershey Hershey Lodge Giant Center Restaurants and more. Our team members share a common goal of upholding the legacy of our founder Milton S. Hershey while striving to live by our companys Core Values: Devoted to the Legacy Selfless Spirit of Service Team Focused and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity equity and inclusion in our workforce marketplace and community and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.
The Finance F&B Operational Specialist offers a great balance between front-line operations and back-end finance and analysis. This role will serve as the liaison between Operations Information Technology (IT) and Finance to ensure appropriate processes and controls are in place all while providing a seamless guest experience through ease of use of the Point of Sale (POS) system. This role offers a gateway to obtain experience in finance and analysis while using operational knowledge to improve and streamline processes for operational partners.
As a Full-Time Team Member you will enjoy sweet perks like FREE admission to Hersheypark discounts and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid but also includes Medical Dental and Vision coverage beginning the first day of the next month after you begin working 401K Contribution paid time off and so much more!
Job Functions:
- Manage the F&B Point of Sale (POS) software and Inventory Control system. Serve as the primary contact for daily management and upkeep analytical reporting and issue resolution. Proactively evaluate and seek to improve system-related controls and ensure appropriate segregation of duties. *
- Facilitate conversations and projects with Operations and IT pertaining to terminal/KDS hardware mobile ordering and banquet set-up. *
- Manage and link recipes between inventory system and POS and help convert more locations to inventory depletion. *
- Participate in special projects related to the implementation of new guest ordering platforms operational/menu offerings and new restaurant concepts. *
- Prepare analyses on meal periods specials and events. Report findings to Operations to provide insight on the performance of menu items. *
- Provide analysis on product mix at all outlets across the organization to supply actionable data regarding margins. *
- Execute data clean-up verify job codes and organization audit usable buttons based on menu offerings and remove unused/needed items and streamline screens across organization. *
- Collaborate with Finance and Operational partners as a team player. Meet communicated schedules and deadlines. *
- Perform other duties as assigned
Qualifications:
- Bachelors Degree - Accounting Business Administration Culinary Arts Culinary Management Finance Hospitality Management Restaurant Management
- Must be 18 years of age or older.
- 4 years of experience in lieu of education.
- Industry Experience - Food & Beverage Hospitality/Tourism
- Must have a valid drivers license
Knowledge Skills and Abilities
- Excellent oral and written communication skills.
- Experience with InfoGenesis or other F&B Point of Sales systems is preferred.
- Strong math skills required.
- Must be innovative and a self-starter to complete tasks.
- Must have strong interpersonal skills to interact with multiple levels and areas of the business.
- Must be detail-oriented with proven organizational skills.
- Must display a positive attitude and an eagerness to learn while still portraying the professional image that follows Hershey Entertainment & Resorts guidelines.
- Must be proficient in Google Suite and Microsoft Office and can quickly learn computer-based applications.
- Commitment to accuracy in daily work and other projects.
- Ability to work well with others in a fast-paced dynamic environment.
- Must have the ability to safeguard the companys confidential and proprietary information.
- Ability to successfully manage multiple priorities and deadlines.
Job Demands:
- Walking: occasional (<33%)
- Standing: occasional (<33%)
- Sitting: frequent (34-66%)
- Bending: occasional (<33%)
- Hand-Eye Coordination: constant (>67%)
- Finger Dexterity: constant (>67%)
- Reaching Over: occasional (<33%)
- Reaching Forward: occasional (<33%)
- Lifting: occasional (<33%) Weight: lbs
- Climb Stairs: occasional (<33%) Height: ft
- Must be able to work in an office environment and on a computer for long periods at a time. May include working on evenings/holidays/weekends as business level/job responsibility dictates. Must be able to travel between all HE&R locations.
- This job requires the visual ability to perform detailed work at close distances (computer screens accounting ledgers using measurement devices).
- This job regularly requires verbal communication of detailed information to others either by phone or in person.
- Substantial movements of the wrists hands and/or fingers (Repetitive motion).
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information please review the Know Your Rights notice from the Department of Labor.
Required Experience:
Unclear Seniority
Employment Type
Full Time
