Salesforce Architect
Salesforce Architect
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1 Vacancy
Job Description
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data at the right time in the right format.
Our platform is powered by the largest most diverse health data network in the U.S. enabling data to be secure accessible and usable to inform better health decisions. Datavant is trusted by the worlds leading life sciences companies government agencies and those who deliver and pay for care.
By joining Datavant today youre stepping onto a high-performing values-driven team. Together were rising to the challenge of tackling some of healthcares most complex problems with technology-forward solutions. Datavanters bring a diversity of professional educational and life experiences to realize our bold vision for healthcare.
Datavant is seeking a Salesforce Architect to manage both platforms and facilitate seamless data synchronization and workflow automation between these two systems leading to improved sales and marketing alignment a shared view of the customer journey data accuracy and overall operational efficiency. This position will ensure both platforms meet the needs of the organization by managing users data security reporting and processes while also training users and collaborating with stakeholders.
Datavants Provider Commercial organization utilizes a pod type working environment. This means that customer realms (individual Salesforce instances for a customer) are grouped together within a geographically-defined area or pod. Our accounts are located within a specific geographical region. Our team structure contains a pod environment with three (3) regions. Datavants Salesforce System Administrator will work to connect align and support our pods with named accounts.
As a Salesforce System Architect you will be responsible for user management data maintenance security configuration and training users on using Salesforce effectively. Salesforce Admin to work closely with stakeholders to understand requirements and implement solutions that optimize the platforms usage. Customizing objects fields page layouts workflows and other settings will be necessary to meet the business needs. Create a platform roadmap and define priorities liaising with stakeholders.
You Will Be Responsible For:
Platform Management
- Configure implement and optimize Salesforce CRM systems.
- Manage user accounts roles and permissions.
- Ensure data integrity through data import management auditing cleanup and deduplication.
- Monitor system performance and identify areas for improvement.
- Manage and secure unique account identifiers and account hierarchy.
MFA and Security Checks
- Auditing our multi-factor authentication (MFA) and security policies every quarter to:
- Ensure all users comply with MFA requirements.
- Confirm new hires are properly configured with MFA settings.
- Check for unauthorized security exceptions.
Workflow and Automation
- Design implement and optimize automated workflows and processes.
- Manage and maintain tech stack integrations between Salesforce and third-party vendors i.e. HubSpot Definitive Healthcare document management systems and other systems.
- Ensure seamless data flow and accurate reporting across platforms.
- Proactively identify new opportunities to support additional business processes or functions including automating whenever possible to reduce manual / labor-intensive tasks.
Data Management and Reporting
- Partner with the RevOps team and internal business stakeholders to create Salesforce reports and dashboards.
- Build forecasting functionality optimize existing reports and dashboards and create new reporting tools and operating analytics as needed to share insights with the Leadership for repeatable scalable and predictable sales processes.
- Develop and maintain reports dashboards and other analytics tools.
- Analyze data to identify trends and insights.
- Support data-driven decision-making.
User Support Training & Adoption
- Provide technical support and training to end-users.
- Troubleshoot issues and resolve problems.
- Develop and maintain documentation and training materials to help users effectively utilize Salesforce.
- Monitor user adoption and engagement.
- Encourage Salesforce users to actively engage and use the Salesforce mobile app.
Collaboration and Communication
- Collaborate with cross-functional teams (e.g. sales marketing legal account management finance operations and customer success) to define process requirements and change requests.
- Communicate effectively with stakeholders to ensure alignment and buy-in.
What You Will Bring to the Table:
Technical Skills
- Strong understanding of Salesforce CRM platforms with the ability to lead third-party integrations to other techstack partners i.e. Definitive Healthcare and Marketing on-demand platforms (HubSpot or similar).
- Experience with data management reporting and analytics.
- Experience with workflow automation and integration tools.
- Proficiency in data analysis and reporting.
Soft Skills
- Excellent communication interpersonal and problem-solving skills.
- Strong analytical and organizational skills.
- Ability to work independently and as part of a team.
- Ability to adapt to changing business requirements.
- Ability to prioritize and coordinate multiple projects and competing work demands.
- Ability to carry out instructions furnished in written or oral form.
- Positive interpersonal skills including the ability to establish and maintain cooperative courteous working relationships with others.
Bonus points if you have:
- Bachelors Degree in Business Communications Marketing or other related field.
- Directly managed a team of Salesforce Administrators.
- Five years related experience including utilization of Salesforce platform.
- Advanced skills in Microsoft PowerPoint Excel and Word; Office 365.
- Experience in implementation training and documentation preferred.
- HubSpot certifications (e.g. HubSpot Administrator Certification) are a plus.
#LI-BC1
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity religion national origin disability veteran status or other legally protected status.
At Datavant our total rewards strategy powers a high-growth high-performance health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title which can include multiple levels. Individual rates for the same job title may differ based on their level responsibilities skills and experience for a specific job.
To ensure the safety of patients and staff many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot Tdap COVID-19 etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working exemptions may be available on the basis of disability medical contraindications to the vaccine or any of its components pregnancy or pregnancy-related medical conditions and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity religion national origin disability veteran status or other legally protected learn more about our commitment please review our EEO Commitment Statement here. Know Your Rights explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay.
At the end of this application you will find a set of voluntary demographic questions. If you choose to respond your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses not individual ones. In fact we arent even able to see whether youve responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment please contact us at. We will review your request for reasonable accommodation on a case-by-case basis.
For more information about how we collect and use your data please review our .
Employment Type
Full Time
