Restaurant Market Front End Manager
Restaurant Market Front End Manager
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Job Description
Now Hiring!
For our NEW Gordon Restaurant Market!
Location: 340 W Kimberly Rd Davenport IA 52806
Some of our Benefits include:
Healthcare Benefits available on the first day! You take care of our customers so we take care of you!
Annual Bonus! 15% annual performance-based bonus potential
Immediate Retirement Savings: 401(k) retirement plan with company match! No waiting period required!
Company Profit-Sharing (which means the money comes back to you) after you have been employed for 90 days!
Holidays Off - We are CLOSED on Thanksgiving Christmas New Years Day and Easter
We offer a great retail schedule! Store Hours: Monday to Saturday 7AM - 8PM and Sunday 9AM - 6PM
Heres a quick glance of who we are and the impact you could have on the food service industry: Gordon Food Service At a Glance.
Gordon Food Service Store the retail division of Gordon Food Service offers the fast pace of retail in an environment that lets you balance your life and foster development for future growth.
Our 170 stores are the primary supplier for many small food service operators families non-profit organizations caterers and so much more!
Come help us champion a Customer is King environment and see why we set the bar for customer satisfaction in the retail industry!
As the Front End Manager you are responsible for overseeing the distribution operations function at the assigned Gordon Restaurant Market facilities to ensure a positive and productive work environment exists. You are also accountable for the efforts of the warehouse line-level employees and their individual functions in support of their efforts to serve Gordon Restaurant Market customers and to manage organization resources.
Essential Functions:
Maintains an open line of communication with home office departments and the mixing center to ensure smooth operations and compliance with all company policies and procedures
Performs Human Resource functions related interviewing hiring orientation and training and retaining a diverse staff ensuring compliance with federal and state regulations. Mentors motivates and develops staff and serves as a role model and resource.
Serves as a role model mentor and resource. Conducts performance monitoring which includes supporting and providing feedback on evaluations and initiates corrective action in consultation with Human Resources
Facilitates and supports the orientation training and certification process for staff including the completion of all company training and compliance for required certifications.
Manage the food safety and quality systems for the facility in accordance with the corporate Food Safety Program. Including but not limited to: HACCP/preventive controls staff training traceability cleaning and sanitation good manufacturing practices environmental monitoring recall and withdrawal execution product complaint investigation and resolution and pest control management.
Ensures cashiers are doing cart-to-cart and all other loss prevention measures.
Handles adjustments returns and voids to ensure quick checkout of customers
Monitors front-end loaders to ensure proper lifting loading and use of equipment.
Executes office cash handling functions including setting up tills counting down tills preparing/delivering bank deposits and getting change for cashiers.
Submits customer orders for in-store pickup and delivery.
Investigates and solves customer inquiries and complaints
Develops the weekly work schedule utilizing the workforce management tool to achieve the weekly allocated labor target while maintaining compliance with all local state and federal laws. Achieves the required labor productivity and employee coverage to support a positive customer experience and a well merchandised store.
Appropriately responds to store emergencies such as alarm calls and electrical outages ensuring safe handling of store assets and minimizing loss.
Achieves and maintains certifications or licenses to meet local state and federal requirements
Responsible for compliance to all safety and security policies and all local state and federal regulations to insure a safe and legal working environment for employees and customers.
Performs other duties as assigned.
Knowledge / Skills / Abilities:
Excellent written and verbal communication
Customer service skills
Problem-solving skills
Excellent organizational skills with the ability to work independently and within a team environment.
Ability to develop working relationships with others at all levels both inside and outside of GFS
Business acumen to understand and use financial reporting to make decisions that positively influence business outcomes.
Knowledge of storage and safe handling practices
Ability to work in fast-paced retail environment
Ability to lead influence and train others
Educational & Experience Requirements
High School / Equivalent required.
Business or management (or equivalent experience and training in lieu of degree) preferred.
Valid Unrestricted Drivers License required.
Two or more years of retail management experience with an emphasis on customer service. Prefer grocery retail experience within perishables grocery and general merchandise categories.
BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU MATTERS TO US!
Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.
Equal Employment Opportunity is a matter of policy at Gordon Food Service Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age status as a protected veteran or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability please submit your request to and use the words Accommodation Request in your subject line.
All Gordon Food Service locations are tobacco-free.
Gordon Food Service is a drug-free workplace.
Required Experience:
Manager
Employment Type
Full-Time
