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Standard Job Description
Senior Durable Solutions Assistant
Organizational Setting and Work Relationships
The Senior Durable Solutions Assistant reports to a Durable Solutions Associate or Officer.
The incumbent is relied upon to contribute to the implementation of a durable solutions strategy. Contributing to fostering an environment to enhance partnerships is a critical element of the work as are activities designed to strength the involvement of refugee communities and their hosts in the design and implementation of solutions strategies.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities in line with the regulatory framework of UNHCR which includes the UN Charter UN Staff Regulations and Rules UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition staff members are required to discharge their responsibilities in a manner consistent with the core functional cross-functional and managerial competencies and UNHCRs core values of professionalism integrity and respect for diversity.
Duties
- Provide counselling to refugees and other persons of concern (POC) about their durable solutions needs.
- Interview candidates for voluntary repatriation and prepare documentation for their return in line with Voluntary Repatriation SOPs.
- Interview candidates for local integration and prepare the appropriate documentation for onward submission to local authorities or partners in line with Local Integration SOPs.
- Participate in identifying resettlement needs of refugees in line with Resettlement SOPs.
- Assist in updating the electronic database for resettlement voluntary repatriation and local integration in line with Standard Operating Procedures.
- Process documentation to ensure that POC receive the documents required for their durable solutions in a timely manner.
- Prepare statistical and ad-hoc reports to ensure accurate information is available and shared with relevant offices and partners.
- Interview and advise on the appropriate durable solution to be provided to POC.
- Prepare documents relating to durable solutions.
- Enter information into available database in line with SOPs.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.
Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For G5 - 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher
Field(s) of Education
Not applicable.
Certificates and/or Licenses
HCR Protection Induction Prog;
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
Essential
Not specified.
Desirable
Diverse field experience. Experience in interviewing.
Functional Skills
DM-Database Management
IT-Microsoft Office Productivity Software
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively contribute towards a working environment where each person feels safe and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse harassment including sexual harassment sexism gender inequality discrimination and abuse of power.
As individuals and as managers all must be proactive in preventing and responding to inappropriate conduct support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening shortlisting and selection of candidates.
Desired Candidate Profile
Required languages (expected Overall ability is at least B2 level):
Desired languages
Operational context
To view occupational safety and health considerations for this duty station please visit this link:
of Position: The UNHCR Multi-Country Office (MCO) based in Italy oversees operations in Italy San Marino the Vatican City Malta and Cypruscountries situated at the nexus of Europe North Africa and the Middle East and characterized by varied asylum landscapes distinct legal frameworks and differing capacities for refugee protection. This sub-region plays a pivotal role in migration and refugee movements into Europe particularly through the Central and Eastern Mediterranean routes. Irregular arrivals by sea and land secondary movements and complex protection needs place continued pressure on national asylum and reception systems. While numbers fluctuate the centrality of these countries to European migration dynamics remains consistent. Italy and Malta in particular remain among the primary entry points to the EU for persons seeking international protection. Their geographic proximity to North Africa renders Italy a key actor in search and rescue (SAR) efforts and for Italy in receiving persons rescued at sea. Cyprus facing a growing number of asylum claims relative to its population and capacity has become a significant point of concern due to overcrowded reception facilities and the need for strengthened asylum procedures. San Marino and the Vatican City though not primary asylum destinations are engaged partners in refugee protection through political advocacy moral leadership and resettlement or complementary pathways especially under community sponsorship and humanitarian corridors supported by faith-based organizations. Since 2016 Italy has successfully experimented with a wide variety of innovative entry routes thanks to which around 10000 refugees and persons in need of international protection from around 25 countries have found protection. Italy plays a key role on this issue as emerged during the recent Global Forum on Refugees. In the context of humanitarian pathways the experience of emergency evacuations from Libya is unique given that Italy was the only country to organise such life-saving operations. Moreover the experience of humanitarian corridors is an excellent example of collaboration between authorities international organisations and civil society organisations that accompany people on their path to inclusion in Italy. Other innovative initiatives concern education pathways and in particular the university corridors for refugees which in six years have involved 45 universities offering over 250 scholarships to refugees in different African countries. More recently since Law 50/2023 came into force UNHCR has been working with the Ministry of the Interior the Ministry of Labour the Ministry of Foreign Affairs and International Cooperation and a number of other actors to fully implement the opportunity for refugees and stateless persons first introduced in the Flows Decree by the law itself. Efforts focused on extra-quota mobility i.e. the possibility for a refugee to enter Italy following a training course. These pathways are complementary to resettlement which is historically one of the durable solutions that the UNHCR offers together with the countries of destination to refugees with the dual benefit of constituting an instrument of protection for those who live in contexts where it is very difficult or impossible to achieve integration at the local level and a concrete form of international solidarity towards those countries of in the world that receive the largest number of refugees. In this context the UNHCR Senior Durable Solutions Assistant based in Rome will directly report to the Senior Durable Solutions Associate based in Rome. The Senior Durable Solutions Assistant will perform the duties listed in the standard job description and s/he will play a key role in managing existing education pathways in Italy such as University Corridors for Refugees (.) Project and Progetto Mediterraneo. In particular the incumbent will have to involve and coordinate all the partners and stakeholders involved in all the projects phases including the evaluation and monitoring phases as well as the development and updating of the UNICORE platform. In addition the senior Durable Solutions Assistant will be responsible for activities related to family reunification in Italy both through partners and through targeted advocacy interventions also in the context of existing the Community of Practice. Finally the incumbent will support to the RST and CP team in managing the other existing pathways (humanitarian labor etc.) or in exploring new pathways (sport etc.) with a specific focus on legal aspects (Visa TD and residence permit) delivering info provision and any other activity (e.g. training) upon needs of the office. Rome is a HQ Duty Station. Italy has a strong UN presence (more than 10 Agencies Programmes and Funds totaling more than 6000 staff) and is offering high standard of living conditions and relatively high cost of living. There is no RC System hence no formal inter-agency coordination system other than the DO for Security related matters. FAO leads the UN team and collaborates closely with Rome based WFP and IFAD HQ. The Italian authorities will issue a visa and residence permit to UNHCR international staff members. Before arriving at a new duty station finding an accommodation will be a priority. There are some limited facilities to access Duty Free privileges. Buying a new vehicle is a lengthy process while buying second hand is even more complex. The public transport system is relatively reliable and most colleagues have elected to reside in the office neighborhood. A valid driving license issued by a European Union/European Economic Area (EU/EEA) member state is automatically accepted in all other member states. People with EU/EEA-issued drivers license who take up residence in Italy are not required to exchange it for an Italian license. Holders of a standard driving license issued from a non-EU/EEA country may drive in Italy using the foreign license for up to one year after obtaining residency. Medical care is up to international standards. UN International expatriates are covered by the medical insurance provided from their workplace. No additional medical coverage is required. A list of English-speaking doctors can be provided upon request by the FAO Medical Services. There are several international schools in Rome. The academic year for schools in Italy is from September to June. Generally schools have long waiting lists and it is advisable to register your child at school as soon as possible. You should also find out about the specific admission requirements at the school. Transfer certificates from previous schools and academic records are usually required. Contracts are made between the school and private individuals regarding payments of school fees. This means any deposits and commitments to pay fees are your responsibility and not the UNs. Additional Qualifications Skills Education Certifications Work Experience Competencies UNHCR Salary Calculator Additional Information Functional clearanceLiving and Working Conditions:
Required Experience:
Senior IC
Full-Time